Freshworks names Ashwin Ballal as Chief Information Officer

Ashwin Ballal, a seasoned global executive with over 30 years of diverse experience, has announced his move to Freshworks as Chief Information Officer (CIO) after an illustrious 8-year tenure as CIO at Medallia.

During his time at Medallia, Ashwin played an important role in the company's transformation from a late-stage, Sequoia-backed private firm to a publicly traded industry leader. His efforts were instrumental in Medallia's acquisition by Thoma Bravo, a renowned private equity firm.

Ashwin expressed his gratitude to his team at Medallia for their exceptional efforts and unwavering support. He also thanked the entire Medallia leadership team and organization for the opportunity to innovate, grow, and make a meaningful impact. Ashwin acknowledged that the relationships made, and achievements accomplished at Medallia would always hold a special place in his heart, in a LinkedIn post.

Before his tenure at Medallia, Ashwin spent over 15 years at KLA-Tencor, where he served as VP and CIO. His contributions were central to the vision, mission, strategy, and transformation of global IT operations, infrastructure, applications, and security, driving bottom-line performance.

Ashwin Ballal's transition to Freshworks marks an exciting new chapter in his career, and his wealth of experience is expected to be a significant asset to the company as it continues to grow and innovate in the industry.

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