Stryker Launches Customer Experience Centre at Global Technology Centre in Gurugram

Stryker has unveiled its latest initiative with the opening of a Customer Experience Centre at Stryker’s Global Technology Centre (SGTC) in Gurugram. This cutting-edge facility is meticulously designed to showcase Stryker’s renowned portfolio of medical equipment, offering customers an immersive environment to interact with the brand’s emerging technologies.

The Customer Experience Centre is poised to revolutionise customer engagement by providing a seamless and informative experience, spotlighting how Stryker's products address current challenges faced by caregivers. The facility will feature a range of products including ICU beds, emergency transport ambulance cots, surgeon stools, automated external defibrillators (AEDs), and other medical solutions.

One of the key highlights of the centre is its ability to provide healthcare professionals with personalised demonstrations, allowing them to witness firsthand the capabilities and benefits of Stryker's offerings. Moreover, this platform will enable professionals to provide valuable feedback directly to Stryker’s R&D team, fostering a collaborative environment for innovation.

Aman Rishi, Vice President and General Manager of Stryker in India, expressed his enthusiasm for the new Customer Experience Centre, stating, “I am excited about our new Customer Experience Centre as it showcases our acute care and emergency care products that enable an effective care environment and deliver value across the continuum-of-care, helping ensure safety, efficiency and improved outcomes for caregivers and patients. This experience centre also signifies Stryker's commitment to advancing collaboration, innovation and patient care in the Indian healthcare landscape.”

The launch of the Customer Experience Centre underscores Stryker's commitment to advancing healthcare delivery and innovation, reinforcing its position as a frontrunner in the global medical technology industry.