Join Our Community CX Future Vision Summit 2024

Talisma Corporation Partners with xAmplify to Revolutionise Customer Experience in India

2024/05/23 12:37 pm | Reading Time: 2:00

Talisma Corporation Pvt. Ltd., a prominent provider of customer experience solutions, has partnered with US-based xAmplify. This collaboration aims to introduce xAmplify's partner enablement platform to the Indian market, enhancing organizational productivity through a centralized information platform.

 

Customer Experience

 

The new platform will empower stakeholders across sales, marketing, and customer support, fostering a customer-centric culture within organizations. Leveraging its extensive expertise in sectors such as BFSI, retail, and hospitality, Talisma will serve as xAmplify’s strategic partner, capitalizing on its 22 years of experience in providing CX solutions.

Dr. Raj Mruthyunjayappa, Chairman and CEO of Talisma Corporation underscored the complexities of indirect sales or channel sales, which involve multifaceted engagements with partners across sales, marketing, and support. He highlighted the challenge of maintaining relationships and brand loyalty in these indirect distribution channels.

"The partnership with xAmplify directly addresses these challenges by offering a robust solution for organizations relying on indirect sales," Dr Raj stated. "xAmplify’s vertically integrated partner enablement platform is designed to scale with any stage of a partner program, empowering clients to achieve greater success and deliver exceptional value to their customers."

Sudhir Nambiar, Co-Founder and CEO of xAmplify Inc. expressed his enthusiasm for the collaboration. "This partnership will enhance our ability to provide comprehensive solutions for Talisma’s clients, driving significant growth and delivering outstanding value through improved marketing, sales, and customer success efforts."

This alliance is poised to drive substantial growth and enhance customer experience across various industries in India, promising a new era of productivity and customer-centric strategies.

© 2023 Company, Inc