Ankit Kedia, VP- Revenue Growth, Dropthought Insights on AI-Driven CX & Real-Time Feedback
2024/10/07 15:42 pm
In this insightful interview, Ankit Kedia , VP of Revenue Growth at Dropthought, discusses the transformative power of real-time feedback and AI in enhancing customer experience (CX).
He delves into how hyper-personalization, automation, and predictive analytics are shaping the future of CX. Ankit also shares the trends driving innovation in omni-channel integration, data privacy, and ethical AI, and how Dropthought is helping businesses across the globe create seamless and engaging customer interactions.
Don't miss this deep dive into the future of CX with cutting-edge insights from a global leader!