Join Our Community CX Future Vision Summit 2024

We're upgrading the site to make your experience even better

Exclusive Video Interview with Pankaj Kumar, CTO, Cent Bank

2024/12/20 14:32 pm

 

An insightful conversation with Pankaj Kumar, CTO of Cent Bank, as he shares exclusive details on the latest technological initiatives aimed at enhancing customer experience in the digital era. In this interview, Pankaj discusses how Cent Bank is driving digital transformation to meet evolving customer needs, from seamless loan processing through web and mobile platforms to the implementation of advanced features like video KYC. As customer preferences shift towards digital convenience, Cent Bank is stepping up by offering solutions that allow customers to manage everything remotely—be it applying for loans or making deposits. Pankaj emphasizes how their cutting-edge tech initiatives have drastically reduced turnaround times, ensuring faster, more efficient service delivery without the need for in-person visits.

© 2023 Company, Inc