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Cyara Unveils DART AI™ Framework and AI Trust Suite to Transform Customer Experience

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2024/12/11 16:17 pm

Cyara, a leader in AI-powered Customer Experience (CX) transformation, announced the launch of its latest innovations, including the DA...

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Raymond Lifestyle Appoints Gautam Singhania as Chairman

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2024/12/05 15:07 pm

Raymond Lifestyle has announced the appointment of Gautam Hari Singhania as its Executive Chairman. Accordin...

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JEA Partners with KUBRA to Transform Customer Experience Through Advanced Solutions

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2024/12/04 15:03 pm

JEA has significantly enhanced its customer experience by collaborating with KUBRA, a leading provider of cu...

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TCS Partners with Bank of Bhutan to Revolutionize Digital Banking and Enhance Customer Experience

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2024/12/03 12:34 pm

Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, has ent...

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Niyo Collaborates with CleverTap to Transform Customer Experience

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2024/11/29 12:37 pm

Niyo has announced its partnership with CleverTap, a leading customer engagement platform, to enhance customer experience through perso...

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ServiceNow and Five9 Unveil Enhanced AI-Powered Solution for Unified Customer and Employee Experiences

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2024/11/14 11:02 am

ServiceNow, a leader in AI-driven business transformation, and Five9, known for its Intelligent CX Platform,...

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Havas CX Expands in Singapore, Boosting Customer Experience Capabilities Across Southeast Asia

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2024/11/13 15:14 pm

Havas CX, the dedicated customer experience division of global communications group Havas, has announced its strategic expansion into S...

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Max Life Collaborates with Numr to Transform Customer Experience Using Real-Time Insights and Predictive Analytics

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2024/11/11 11:53 am

Max Life Insurance Company Ltd. has entered into a strategic partnership with Rebuscode, a subsidiary of Numr Canada, known for its exp...

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EaseMyTrip collaborates with Hyperface to enhance customer experience

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2024/11/08 11:46 am

EaseMyTrip.com has entered a strategic partnership with Hyperface, Asia’s first Credit Cards as a Serv...

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Aprecomm and Synnefo Forge Partnership to Create Comprehensive Customer Experience ‘Super-Stack’ for ISPs and Broadband Providers

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2024/11/06 12:20 pm

Aprecomm, an intuitive network and customer experience platform provider, has announced a strategic partners...

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Trax Appoints Kendra Ricenbaw as Chief Customer Experience Officer to Drive Global Retail Transformation

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2024/11/05 12:14 pm

Trax Retail has announced the appointment of Kendra Ricenbaw as Chief Customer Experience Officer (CCXO). In her new role, Ricenbaw wil...

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JobAdder Names Fabrice Etienne as Chief Marketing Officer to Drive Global Expansion

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2024/11/04 17:32 pm

JobAdder has appointed Fabrice Etienne as its new Chief Marketing Officer as part of its ambitious plans for...

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Netcracker and du Forge Partnership to Develop GenAI Use Cases for Enhanced Digital Customer Experience

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2024/11/04 11:16 am

Netcracker Technology and du, a prominent telecom and digital services provider, have announced a strategic partnership to drive innova...

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Cisco Aims to Transform Customer Experiences with Webex AI Agent

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2024/10/28 14:34 pm

Cisco has introduced a range of AI-powered features in its contact center solutions, including the Webex AI ...

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WhatsApp’s AI Integration Transforms Customer Experience with 24/7 Support for Seamless Online Shopping

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2024/10/24 15:51 pm

WhatsApp is transforming the customer experience landscape by integrating AI technology, enabling businesses to provide personalized, 2...

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JSW MG Motor India Unveils AI-Powered Chatbots Avira & Vir, Pioneering New Standards in Customer Experience

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2024/10/22 12:20 pm

JSW MG Motor India has launched two generative AI chatbots, Avira and Vir. Developed in partnership with Goo...

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RLC Residences Elevates Customer Experience and Streamlines Operations with Salesforce Partnership

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2024/10/21 13:27 pm

RLC Residences has teamed up with Salesforce to transform its customer experience. "This collaboration ...

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Honeywell Unveils Next-Gen AI-Enabled Devices to Drive Workforce Productivity and Transform Customer Experience

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2024/10/19 12:22 pm

Honeywell has introduced three next-generatio...

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Pepperfry and Infra.Market Join Forces to Elevate Customer Experience with Comprehensive Home Solutions

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2024/10/17 11:29 am

Pepperfry has announced a strategic collaboration with Infra.Market. This partnership aims to create an enha...

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Bajaj Allianz Teams Up with MoEngage to Drive Customer-Centric Innovation Across India

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2024/10/16 13:28 pm

Bajaj Allianz Life Insurance has joined forces with MoEngage to enhance cu...

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Avaya Intelligently Enhances CX Role with AI-Driven ‘Virtual Operations Manager’

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2024/10/15 12:00 pm

Avaya, a worldwide...

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Melbourne Convention Bureau Appoints Nicolena Oborn as Chief Sales and Customer Experience Officer to Drive Global Growth and Elevate Visitor Experience

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2024/10/10 18:20 pm

The Melbourne Convention Bureau (MCB) is excited to announce the appointment of Nicolena Oborn as its new Chief Sales and Customer Expe...

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Zendesk Unveils AI-Powered Enhancements to Transform Customer Experience

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2024/10/10 12:53 pm

Zendesk, a leading customer service and experience platform, announced new AI-driven initiatives aimed at re...

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boost.ai Launches AI-Powered CX Insights, Revolutionizes Analysis of Customer Interactions

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2024/10/09 17:52 pm

boost.ai announced the launch of AI-powered CX Insights, a trio of new features to its conversational A...

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Mural Enhances Customer Experience with AI, Becomes First in Visual Collaboration to Sign EU AI Pact

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2024/10/08 13:27 pm

Mural, a leader in the visual work platform space, is taking customer experience to the next level by integr...

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TravelNet Solutions Appoints Wendy Glover to Lead Customer Experience Transformation

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2024/10/07 18:05 pm

TravelNet Solutions (TNS), a leading provider of integrated software and marketing solutions for the hospita...

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Kapture CX Collaborates with Google Cloud to Deliver Advanced Customer Experience Solutions Across Industries

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2024/10/05 13:21 pm

Kapture CX

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Hinduja Global Solutions' New CX Hub in South Africa to Boost Global Client Services and Create 400 Jobs by 2025

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2024/10/04 14:52 pm

Hinduja Global Solutions (HGS), a major player in the business process management industry, has announced th...

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dormakaba Expands its Presence in India with Third Customer Experience Centre in Delhi

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2024/10/01 16:09 pm

Strengthening its footprint in India, dormakaba has inaugurated its third Customer Experience Centre, this t...

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Firstsource Solutions Acquires UK-Based Ascensos for £42 Million to Strengthen CX in Retail and eCommerce Sectors

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2024/09/24 12:21 pm

Firstsource Solutions, a leading business process services (BPS) company under the Rs 90,000 crore RP-Sanjiv...

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Talkdesk introduces new AI tools to boost customer service efficiency

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2024/09/23 12:23 pm

Talkdesk has launched two new AI-powered tools, Talkdesk AI Rewriter and Talkdesk AI Translator, designed to enhance customer experience technology for enterprises of all sizes. These innovations aim to meet...

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Infosys Expands Strategic Partnership with Posti to Enhance Customer Experience and Operational Efficiency with AI and Cloud Solutions

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2024/09/21 14:55 pm

Infosys has announced the expansion of its long-standing strategic collaboration with Posti, a prominent delivery and logistics services provider in Finland, Sweden, and the Baltics. The enhanced partnership...

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NAB Expands AWS Partnership to Boost AI Capabilities and Customer Experience

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2024/09/21 12:35 pm

NAB has extended its long-standing partnership with Amazon Web Services (AWS) as part of its multi-cloud strategy, aimed at enhancing its technology capabilities and improving customer experiences. This rene...

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Cisco CX Leader Denzil Samuels Joins NTT Data as Senior VP Amid Major Leadership Shifts

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2024/09/20 18:43 pm

Denzil Samuels, a top executive in Cisco Systems' customer experience division, has departed the company to join NTT Data as Senior Vice President of Global Multi-National Account Sales. Samuels, who off...

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Bank of Baroda Leverages Generative AI to Revolutionize Customer Experience and Boost Employee Efficiency

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2024/09/18 15:59 pm

Bank of Baroda is taking a significant leap forward in its digital transformation journey by incorporating advanced data anal...

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Monte Carlo Teams Up with Salesforce to Drive Digital Transformation and Customer Experience

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2024/09/11 13:42 pm

Salesforce announced a strategic collaboration with Monte Carlo to revolutionize the fashion brand...

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Avaya Launches Avaya Experience Platform Public Cloud in India

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2024/09/10 18:41 pm

Avaya, a leading provider of customer and enterprise experience solutions, announced the nationwide launch o...

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Customer Experience Outsourcing Services Market to Reach $205.1 Billion by 2032, Growing at 11.1% CAGR

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2024/09/10 12:30 pm

The global customer experience outsourcing services market is projected to experience substantial ...

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City Furniture Partners with 3D Cloud to Revolutionize Customer Shopping Experience

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2024/09/06 21:27 pm

City Furniture, a family-owned furniture and mattress retailer, has announced an exciting new part...

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Cox Fence Unveils Newly Designed Website to Enhance Customer Experience

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2024/09/06 14:58 pm

Cox Fence is proud to announce the launch of its newly revamped website, reflecting the company's ongoin...

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The Bear House Enhances Customer Experience with Kapture CX Integration

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2024/09/05 11:27 am

The Bear House has announced the onboarding of Kapture CX, a next-generation AI-powered customer support automation platform,...

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Discover Airlines Appoints Marco Goetz as Chief Commercial Officer to Drive Revenue Growth and Enhance Customer Experience

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2024/09/03 18:43 pm

Discover Airlines has officially named Marco Goetz as its new Chief Commercial Officer (CCO), effective today. Goetz succeeds...

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Telkom Indonesia Unveils Strategic Plans to Enhance Customer Experience in Fiber Broadband Sector

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2024/09/02 13:58 pm

Telkom Indonesia has announced a strategic roadmap and growth plans aimed at elevating customer experience in the fiber broad...

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Fusion CX Expands Global Presence with Strategic Investment in Belize-Based RCC BPO

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2024/08/29 17:15 pm

Fusion CX has successfully completed a strategic investment in RCC BPO, a prominent outsourcing services provider based in Be...

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Newgen Software Launches NewgenONE Marvin – APEX Edition to Revolutionize Enterprise Productivity with Enhanced AI Integration

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2024/08/28 18:25 pm

Newgen Software has announced the release of NewgenONE Marvin – APEX Edition, the latest iteration of its GenAI-enh...

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CARS24 Partners with Truecaller to Revolutionize Customer Communication and Enhance Safety in AutoTech Transactions

   Nidhi Shail  |     

2024/08/22 16:48 pm

CARS24 has announced a strategic partnership with Truecaller, the global leader in contact verific...

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Ipsos Strengthens CEX Offering with New Senior Hires and Division Integration

   Nidhi Shail  |     

2024/08/12 16:50 pm

Ipsos Australia has merged its customer experience (CX) and employee exp...

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Flipkart names Ramesh Gururaja as SVP Consumer Product

   Nidhi Shail  |     

2024/08/09 16:11 pm

Flipkart has brought on board Ramesh Gururaja, a former executive from Tokopedia, as its new Senior Vice President of Consume...

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Avant Expands Portfolio with Acquisition of CX Effect to Strengthen Customer Experience and AI Offerings

   Nidhi Shail  |     

2024/08/08 18:14 pm

Avant has acquired CX Effect to bolster its business, sales, and service opportunities in the cust...

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Sensormatic Solutions and HappyOrNot Enhance Customer Experience with New Brand Vitality Meter

   Nidhi Shail  |     

2024/08/07 15:16 pm

Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, has partnered with HappyOrNot, a gl...

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Sainsbury’s Partners with NCR Voyix to Revolutionize Customer Experience

   Aditi Sharma  |     

2024/08/06 16:22 pm

Sainsbury’s has announced a new seven-year agreement with NCR Voyix, a global leader in digi...

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Customer Service Startup SupportLogic Acquires xFind to Enhance AI Features

   Nidhi Shail  |     

2024/08/06 16:15 pm

SupportLogic announced the successful acquisition of xFind, a vendor specializing in retrieval-aug...

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Doctor Anywhere Partners with Zendesk for Superior Customer Experience

   Nidhi Shail  |     

2024/08/05 13:28 pm

Doctor Anywhere has announced a strategic partnership with Zendesk to elevate the support experien...

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Tata Tele Business Services (TTBS) Transforms Logwin Air and Ocean India’s Customer Experience with Advanced Connectivity Solutions

   Nidhi Shail  |     

2024/07/29 18:38 pm

Tata Tele Business Services (TTBS), a leading provider of digital connectivity and cloud solutions...

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Camunda and OakNorth Collaborate to Revolutionize Digital Banking with Advanced Automation

   Nidhi Shail  |     

2024/07/26 16:04 pm

Camunda has announced a strategic partnership with OakNorth, a pioneering digital bank dedicated t...

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ServiceNow and Boomi Announce Strategic Commitment to Elevate Customer Experiences Through AI-Powered Self-Service

   Nidhi Shail  |     

2024/07/25 16:55 pm

ServiceNow, a leading AI platform for business transformation, and Boomi, a frontrunner in intelli...

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Cognizant and Whitbread Expand Partnership to Revolutionize Digital Customer Experience

   Nidhi Shail  |     

2024/07/24 16:28 pm

Cognizant and Whitbread have expanded their digital transformation partnership to enhance customer...

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Pepperfry Reappoints Alok Varman as Head of Supply Chain to Enhance Customer Experience and Drive Growth

   Nidhi Shail  |     

2024/07/22 17:32 pm

Pepperfry has welcomed back Alok Varman as the Head of Supply Chain, aiming to solidify its standi...

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Sky Cable Partners with Converge ICT Solutions to Enhance Customer Experience with Superior Fiber Network

   Nidhi Shail  |     

2024/07/22 14:45 pm

Sky Cable Corp. has entered into a commercial arrangement with the leading Philippine fiber broadb...

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Shaadi.com and Truecaller Unite to Enhance Secure Communication and User Experience

   Nidhi Shail  |     

2024/07/20 12:38 pm

Shaadi.com has announced a strategic partnership with Truecaller. This collaboration aims to enhan...

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Jaguar Land Rover UK Appoints Costa Delis as New Customer Experience Director

   Nidhi Shail  |     

2024/07/19 15:47 pm

Jaguar Land Rover (JLR) UK has appointed Costa Delis as the new UK Customer Experience Director, m...

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Spain’s Aire Networks and Nokia Collaborate to Enhance Customer Experience with Advanced Network Modernization

   Nidhi Shail  |     

2024/07/18 17:22 pm

Aire Networks has partnered with Nokia to deploy cutting-edge mobile core solutions, aiming to rev...

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Kotak Mahindra Bank Launches Integrated Distribution Structure for Seamless Customer Service

   Nidhi Shail  |     

2024/07/17 13:57 pm

Kotak Mahindra Bank announced a new Distribution structure aimed at enhancing its growth strategy ...

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Ather Energy Enhances Customer Experience and Data Analysis with Qlik Sense

   Nidhi Shail  |     

2024/07/16 14:43 pm

Ather Energy, one of India’s leading electric scooter manufacturers based in Bengaluru, has ...

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ISC-CX and Avolta Join Forces to Elevate Customer Experience in Airports

   Nidhi Shail  |     

2024/07/16 12:36 pm

ISC-CX, a global leader in comprehensive customer experience (CX) solutions, has announced a strategic partn...

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Mitigram Appoints Stephen Andersen as Head of Customer Experience to Drive Growth and Enhance Client Satisfaction

   Nidhi Shail  |     

2024/07/12 11:36 am

Mitigram, a global leader in digital trade financing, is delighted to announce the appointment of ...

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Locobuzz Honoured by Microsoft as AI Innovator in Customer Experience Management

   Nidhi Shail  |     

2024/07/11 11:11 am

Locobuzz, a global leader in customer experience management (CXM), has been recognized by Microsof...

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Hexaware Enhances E-Commerce Customer Experience with New Gen AI App on AWS Marketplace

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2024/07/10 13:29 pm

Hexaware has unveiled its innovative Gen AI App for Retailers on the AWS Marketplace, a comprehensive digita...

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Carlsberg Asia and Foodpanda Team Up to Elevate Customer Experience and Accessibility

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2024/07/10 12:46 pm

Carlsberg Asia has intensified its partnership with foodpanda, Asia's leading food and grocery delivery ...

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tifgroup Partners with OpenDialog AI to Revolutionize Travel Insurance Customer Experience

   Nidhi Shail  |     

2024/07/09 14:58 pm

tifgroup is thrilled to announce a strategic partnership with OpenDialog AI to significantly enhan...

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Aflac and SKYGEN Collaboration Promises Advanced Automation and Improved Customer Satisfaction

   Nidhi Shail  |     

2024/07/09 14:53 pm

Aflac has announced a strategic partnership with SKYGEN to enhance the customer satisfaction journey in its ...

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PTT Digital Transforms Customer Experience with Genesys Cloud CX and Beryl 8 Plus

   Nidhi Shail  |     

2024/07/08 16:41 pm

PTT Digital has partnered with Beryl 8 Plus and Genesys, a global leader in cloud solutions powere...

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Jumia Boosts Customer Experience with Sprinklr's AI-Powered Unified CXM Platform

   Nidhi Shail  |     

2024/07/05 17:21 pm

Jumia, a leading e-commerce platform, has integrated Sprinklr’s AI-powered Unified Customer ...

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Snitch Elevates Customer Experience to Mark 4th Anniversary Celebrations

   Nidhi Shail  |     

2024/07/05 14:09 pm

Snitch, India's fastest-growing men's fashion brand, has announc...

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HDFC Bank Plans Major System Upgrade to Elevate Customer Service Standards

   Nidhi Shail  |     

2024/07/04 14:25 pm

HDFC Bank has announced a significant system upgrade scheduled for July 13, 2024. This upgrade wil...

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Aerospike names Venkatesh Guntur as Country Head for Southeast Asia

   Nidhi Shail  |     

2024/07/03 17:15 pm

Aerospike has appointed Venkatesh Guntur as the new Country Head for Southeast Asia (ASEAN). In this pivotal role, Ven...

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Nissan Expands Second Delivery Program to Enhance Customer Engagement

   Nidhi Shail  |     

2024/07/02 15:09 pm

Nissan has launched the Second Delivery program to assist owners in mastering advanced driving technologies ...

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IKEA Revolutionizes Customer Experience with Innovative Upptäcka Self-Service Kiosks

   Nidhi Shail  |     

2024/07/01 15:33 pm

IKEA is redefining the retail experience by intr...

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Ascensos Collaborates with SentiSum to Transform Customer Experience

   Nidhi Shail  |     

2024/06/28 14:38 pm

Ascensos, a leader in customer experience management, is excited to announce a groundbreaki...

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InMoment Revolutionizes Customer Experience with AI-Powered Conversational Intelligence Solution

   Nidhi Shail  |     

2024/06/26 15:42 pm

InMoment has unveiled a groundbreaking advancement today by integrating generative AI into ...

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Virgin Money Partners with Experian to streamline Customer Experience and Digital Services

   Nidhi Shail  |     

2024/06/26 14:48 pm

The retail bank, which is currently undergoing a £2.9 billion takeover by Nationwide Building Society,...

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Recheck Launches Industry Registry to Elevate Customer Experience in Residential Solar Market

   Nidhi Shail  |     

2024/06/25 14:54 pm

Recheck, the verification platform for the residential solar industry, has ...

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AutoQA by Kapture CX, transforming Customer Interactions with AI

   Nidhi Shail  |     

2024/06/24 18:21 pm

Kapture CX has introduced AutoQA, a strategic innovation designed to transform traditional ...

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BT Group Enhances Customer Experience with Expanded ServiceNow Partnership

   Nidhi Shail  |     

2024/06/24 16:01 pm

BT Group and ServiceNow have announced an expand...

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IndiGo Elevates Customer Experience with AI-Powered Assistant on WhatsApp

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2024/06/20 17:33 pm

IndiGo, India's leading airline choice, has elevat...

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Dentsu Expands Customer Experience Leadership in Southeast Asia with Key Appointments

   Nidhi Shail  |     

2024/06/18 13:42 pm

Dentsu is strengthening its Customer Experience Management (CXM) capabilities across Southeast Asia with sig...

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Indo Nissin Foods promotes Varun Oberoi to VP and Head of Marketing and Corporate Communications

   Nidhi Shail  |     

2024/06/17 17:02 pm

Varun Oberoi's recent promotion to Vice President and Head of Marketing and Corporate C...

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HBX Group to Revolutionize Customer Experience in Travel and Hospitality with Google Cloud AI

   Nidhi Shail  |     

2024/06/17 16:57 pm

HBX Group has announced a strategic initiative aimed at revolutionising customer service through innovative ...

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Co-op Enhances Customer Experience with Digital Transformation via RISE with SAP

   Nidhi Shail  |     

2024/06/14 18:41 pm

SAP SE has announced that Co-op, one of the world’s largest consumer cooperatives, has completed its m...

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Whirlpool and HUL Partner to Enhance Laundry Experience for Indian Consumers

   Nidhi Shail  |     

2024/06/14 18:23 pm

Whirlpool of India Ltd, a subsidiary of Whirlpool Corporation and a leading brand in India's washing mac...

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2.0 & Partners Welcomes Diana Li as Senior Customer Experience Manager to Elevate Travel Retail Experiences

   Nidhi Shail  |     

2024/06/13 11:28 am

Travel retail agency 2.0 & Partners has announced the appointment of Diana Li as its new Senior Customer...

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Bath & Body Works Teams Up with Accenture to Revolutionize Customer Experiences Through Digital Innovation

   Nidhi Shail  |     

2024/06/13 11:24 am

Bath & Body Works has announced a strategic collaboration with Accenture aimed at modernizing and stream...

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Novo Announces Ekta Grover as Group Product Manager

   Nidhi Shail  |     

2024/06/11 13:48 pm

Novo is pleased to announce the appointment o...

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Kantar and QuestionPro Partner to Elevate Customer Experience with AI and Technology

   Nidhi Shail  |     

2024/06/10 12:16 pm

Kantar and QuestionPro have announced a strat...

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SAP SE to Enhance Customer Experience with Acquisition of WalkMe in $1.5 Billion Deal

   Nidhi Shail  |     

2024/06/06 12:07 pm

SAP SE and WalkMe announced a definitive agre...

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Air India, DMRC, and Delhi International Airport Enhance Customer Experience with New Check-In Facilities at Metro Stations

   Nidhi Shail  |     

2024/06/05 15:02 pm

Air India, Delhi Metro Rail Corporation (DMRC...

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Blue Star Appoints Udit Pahwa as Chief Information Officer

   Nidhi Shail  |     

2024/06/04 17:52 pm

Blue Star Ltd. has named Udit Pahwa as its new Chief Information Officer (CIO). In this rol...

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Google Wallet Partners with Pine Labs to Revolutionise Gift Card Experience in India

   Nidhi Shail  |     

2024/05/31 17:45 pm

Google Wallet has partnered with leading fint...

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Convin introduces AI solutions to redefine customer experience in BFSI industry

   Nidhi Shail  |     

2024/05/31 13:05 pm

Convin has introduced two groundbreaking customer-centric solutions, Real-time Agent Assist and Manager Assist. These tools are poised to revolutionize the Banking, Financial Ser...

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General Motors India Launches Chevrolet Complete Care to Enhance Customer Experience

   Nidhi Shail  |     

2024/05/30 18:27 pm

General Motors India has announced a comprehensive approach to customer experience with the launch of Chevro...

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Air India Enhances Customer Experience with the Introduction of iCoupon During Disruptions

   Nidhi Shail  |     

2024/05/30 18:19 pm

Air India has announced the introduction of digital refreshment vouchers in partnership wit...

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Airpay Partners with Wix to Enhance User Experience for India-based Merchants

   Aditi Sharma  |     

2024/05/30 13:38 pm

Airpay has announced a strategic partnership with Wix.com Ltd., a leading SaaS website builder platform, to sup...

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Maruti Suzuki Opens 5,000th Service Centre in India, Boosts Nationwide Customer Experience

   Nidhi Shail  |     

2024/05/29 15:16 pm

Maruti Suzuki India Limited has celebrated a ...

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Stryker Launches Customer Experience Centre at Global Technology Centre in Gurugram

   Aditi Sharma  |     

2024/05/28 18:08 pm

Stryker has unveiled its latest initiative with the opening of a Customer Experience Centre at Stryker&rsquo...

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Commvault Appoints Gareth Russell as its CTO for APAC

   Nidhi Shail  |     

2024/05/28 14:21 pm

Commvault has announced the appointment of Gareth Russell as Field Chief Technology Officer of Security for ...

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Digitas India and MoEngage Collaborate to Elevate Customer Engagement ROI

   Nidhi Shail  |     

2024/05/27 16:54 pm

In a strategic move to enhance brands' customer engagement return on investment (ROI), Digitas India has...

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Air India appoints Sanjay Sharma as its Chief Financial Officer

   Aditi Sharma  |     

2024/05/27 15:39 pm

Air India has announced the  appointment of Sanjay Sharma as its new Chief Financial Officer (CFO), eff...

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Dhaval Mankad Joins Vadilal Industries Limited as Vice President - IT (CIO)

   Nidhi Shail  |     

2024/05/27 12:01 pm

Dhaval Mankad has announced his appointment as Vice President - IT (CIO) at Vadilal Industries Limited. Mank...

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Talisma Corporation Partners with xAmplify to Revolutionise Customer Experience in India

   Nidhi Shail  |     

2024/05/23 12:37 pm

Talisma Corporation Pvt. Ltd., a prominent provider of customer experience solutions, has partnered with US-...

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Startek Launches New Generative AI to Empower Agents and Transform Customer Experience

   Aditi Sharma  |     

2024/05/23 12:31 pm

Startek announced the launch of Startek Generative AI, an innovative suite of Generative AI solutions design...

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Flipkart Introduces IRIS to Provide Brands with Customer Behaviour Insights

   Nidhi Shail  |     

2024/05/22 13:06 pm

Walmart-owned e-commerce giant Flipkart has launched its latest innovation, the Flipkart IRIS (Insights and ...

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Cleartrip Launches Exclusive Benefits for Flipkart Plus and Myntra Insiders to Enrich the Customer Experience

   Aditi Sharma  |     

2024/05/21 18:26 pm

Cleartrip is enhancing customer satisfaction by introducing exclusive flight and hotel booking benefits for ...

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Wipro appoints Sanjeev Jain as COO

     |     

2024/05/21 11:30 am

Wipro has announced the appointment of Sanjeev Jain as its new Chief Operating Officer (COO), following the resignation of former COO Amit Choudhary last Friday. Jain will report...

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Sainsbury’s and Microsoft Forge Five-Year Strategic Partnership to Elevate Customer Experience with AI

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2024/05/20 12:27 pm

Walmart Enhances Digital Transformation to Elevate Customer Experience

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2024/05/20 12:23 pm

Skoda India Unveils New Corporate Identity, Emphasising Customer Experience and Expansion Plans

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2024/05/20 12:20 pm

Experion Technologies Announces Strategic Partnership with Twixor to Elevate Customer Experience

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2024/05/17 17:03 pm

EaseMyTrip Collaborates with Google Wallet to Offer Enhanced Customer Experience

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2024/05/16 17:17 pm

EaseMyTrip has announced a groundbre...

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AVEVA Launches Advanced Customer Experience Center in Hyderabad

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2024/05/16 15:38 pm

SBI General Introduces Bima Central, a Revolutionary Advancement in Customer Experience

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2024/05/16 14:50 pm

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