ABB Malaysia has unveiled its new Customer Experience Center in Petaling Jaya, reinforcing the company’s commitment to accelerating industrial transformation
Read MoreFARFETCH has introduced FARFETCH FIRST, a premium service initiative aimed at elevating the online luxury shopping experience through faster delivery,
Read MoreAmperity, a leading AI-powered customer data cloud platform, has introduced a new suite of AI assistants and real-time engagement capabilities
Read Moreibex has announced a strategic partnership with Sierra to accelerate the adoption of AI-powered customer experience (CX) solutions for enterprises
Read MoreIn a significant step forward under its ‘Himma’ digital transformation initiative, Doha Bank has unveiled an innovative Customer Experience Kiosk
Read MoreAccenture has announced a strategic investment in Netomi through Accenture Ventures, alongside a partnership aimed at accelerating enterprise adoption of
Read MoreMicrosoft has announced a major expansion of its agentic AI ecosystem, introducing real-time voice agents in Microsoft Copilot Studio and
Read MoreGulf Bank has announced the extension of its long-standing strategic partnership with Mastercard, reinforcing its commitment to delivering a more
Read MoreSinch has been recognized as the 2026 Adobe Customer Experience Orchestration Technology Partner of the Year, reinforcing its leadership in delivering
Read MoreApple has announced a major leadership transition, naming John Ternus as Chief Executive Officer, succeeding Tim Cook, who will move
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