At the forefront of digital transformation, the customer experience (CX) landscape is being reshaped by the disruptive power of Artificial Intelligence (AI). Businesses that embrace this revolution will unlock unprecedented opportunities to deliver personalized, seamless, and future-ready CX.
Whether you're a CX Leader, Technology Leader, Industry Analyst, or CX enthusiast, this Summit offers a unique opportunity to network with peers, exchange insights, and collaborate on innovative solutions that will shape the future of customer experience.
Through insightful keynotes, technology sessions and engaging panel discussions, you will:
Discover AI technologies that are revolutionizing customer engagement, such as conversational AI, predictive analytics, and hyper-personalization
Gain actionable insights from industry leaders who are at the forefront of this transformation
Learn how to seamlessly blend AI and human touch to create exceptional customer experiences that foster loyalty and advocacy
Gain insights from keynote speakers and panellists who are leaders in the CX field.
Connect with peers, potential partners, and industry experts to build valuable relationships.
Stay updated on the latest trends, tools, and technologies that are driving the future of customer experience.
Participate in workshops and interactive sessions that provide practical knowledge and skills to enhance your CX strategy.
Learn from real-world case studies and success stories shared by leading organisations.
Leave with actionable insights and strategies that can be implemented to improve customer satisfaction and loyalty.
Surya Deswal
Senior Program Manager
Surya.deswal@cxnet.in
+91 9811446901
Nidhi Shail
Senior Assistant Editor
nidhi.shail@cxnet.in
+91 6200363367