Leveraging the Power of AI for a Future-Ready CX

At the forefront of digital transformation, the customer experience (CX) landscape is being reshaped by the disruptive power of Artificial Intelligence (AI). Businesses that embrace this revolution will unlock unprecedented opportunities to deliver personalized, seamless, and future-ready CX.

Whether you're a CX Leader, Technology Leader, Industry Analyst, or CX enthusiast, this Summit offers a unique opportunity to network with peers, exchange insights, and collaborate on innovative solutions that will shape the future of customer experience.

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Past Partner

Through insightful keynotes, technology sessions and engaging panel discussions, you will:

Discover AI technologies that are revolutionizing customer engagement, such as conversational AI, predictive analytics, and hyper-personalization

Gain actionable insights from industry leaders who are at the forefront of this transformation


Learn how to seamlessly blend AI and human touch to create exceptional customer experiences that foster loyalty and advocacy

Industries


Keynote Speaker


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Ankit Goenka
Senior Vice President & Head Customer Experience
Bajaj Allianz General Insurance

Speakers

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Monish B Vohra
Executive Vice President
SBI Card
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Manish Panjawani
Chief Technology Officer
Shriram Automall India
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Bhupendra Singh
Vice President: Product and Customer Experience Strategy
Kotak Securities
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Rajat Mathur
Head - Consumer Marketing & Innovations (Digital First)
Dabur India Limited
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Sandeep Sachdeva
Customer & Seller Experience - Head
Snapdeal

Summit Highlights

Keynote Sessions

Panel Discussions

Networking Sessions

Exhibition Booths

Demos and Product Launches

Closing Note

Discover Who’s Attending!

Why Attend?

Gain insights from keynote speakers and panellists who are leaders in the CX field.

Connect with peers, potential partners, and industry experts to build valuable relationships.

Stay updated on the latest trends, tools, and technologies that are driving the future of customer experience.

Participate in workshops and interactive sessions that provide practical knowledge and skills to enhance your CX strategy.

Learn from real-world case studies and success stories shared by leading organisations.

Leave with actionable insights and strategies that can be implemented to improve customer satisfaction and loyalty.

For Sponsorship Opportunity

Surya Deswal
Senior Program Manager
Surya.deswal@cxnet.in
+91 9811446901

For Speaking Opportunity

Nidhi Shail
Senior Assistant Editor
nidhi.shail@cxnet.in
+91 6200363367


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