Expanding Our Horizons

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Overview

Welcome to the Future of Customer Experience

At the forefront of digital transformation, the customer experience (CX) landscape is being reshaped by the disruptive power of Artificial Intelligence (AI). Businesses that embrace this revolution will unlock unprecedented opportunities to deliver personalized, seamless, and future-ready CX.

Join us at the "Leveraging the Power of AI for a Future-Ready CX" summit, where industry pioneers, technology innovators, and CX visionaries converge to explore the transformative potential of AI in redefining customer interactions.

Through insightful keynotes, technology sessions and engaging panel discussions, you will:

Gain actionable insights from industry leaders who are at the forefront of this transformation


Discover AI technologies that are revolutionizing customer engagement, such as conversational AI, predictive analytics, and hyper-personalization

Learn how to seamlessly blend AI and human touch to create exceptional customer experiences that foster loyalty and advocacy



Whether you're a CX Leader, Technology Leader, Industry Analyst, or CX enthusiast, this Summit offers a unique opportunity to network with peers, exchange insights, and collaborate on innovative solutions that will shape the future of customer experience.

Secure your spot today and be part of the AI-driven CX revolution that will redefine the way businesses interact with their customers.

Industries


Keynote Speakers

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Digamber Bahuguna
SVP- Customer Experience
Airtel Business (India & Global)
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Suraj Shetty
Head Of Customer Experience
Learning & Development at Kissht
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Jyoti Arora
Head Of Customer Experience
Borosil
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Namita Bohara
Lead Customer Centricity
Hindalco Industries Limited
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Rakesh Gupta
Head - Customer Services and Customer Experience - Panasonic
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Mridul Srivastava
Advisor
CXnet

Summit Highlights

Keynote Sessions

Panel Discussions

Networking Sessions

Exhibition Booths

Demos and Product Launches

Closing Note

Discover Who’s Attending!

Why Attend?

Gain insights from keynote speakers and panellists who are leaders in the CX field.

Connect with peers, potential partners, and industry experts to build valuable relationships.

Stay updated on the latest trends, tools, and technologies that are driving the future of customer experience.

Participate in workshops and interactive sessions that provide practical knowledge and skills to enhance your CX strategy.

Learn from real-world case studies and success stories shared by leading organisations.

Leave with actionable insights and strategies that can be implemented to improve customer satisfaction and loyalty.

For Sponsorship Opportunity

Surya Deswal
Senior Program Manager
Surya.deswal@cxnet.in
+91 9811446901

For Speaking Opportunity

Nidhi Shail
Senior Assistant Editor
nidhi.shail@cxnet.in
+91 6200363367


Our Sponsors

PLATINUM SPONSORS

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ASSOCIATE SPONSOR

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GOLD SPONSOR

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SILVER SPONSOR

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