At a glance

HCLTech and Cisco Introduce AI-Driven Fluid Contact Center to Accelerate CX Modernization
Oracle Unveils Role-Based AI Agents in Fusion Applications to Elevate Marketing, Sales, and Service CX
Genesys and Fujitsu Limited modernize contact centers for AEON Financial Service Co., Ltd. with Genesys Cloud
8×8, Inc. Drives Industry-Wide CX Transformation with AI and Intelligent Automation
February 19, 2026
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