Sandipan Ray
Founder Director
As the founder director of CX-Net, Sandipan Ray brings over two decades of experience in database
services, direct marketing and marketing communications. With an entrepreneurial spirit Sandipan
founded Redefine Marcom Pvt Ltd, which rapidly gained an impressive clientele including the
Fortune 100 companies. This venture showcased his ability to lead and expand a business
effectively.
Sandipan’s expertise in direct marketing, database management and setting up business units is
pivotal to CX-Net’s vision of empowering CX professionals with community, technology and
insights. His leadership at CX-Net is marked by a commitment to fostering growth and delivering
value to the CX space through a specialised platform.
His forward-looking vision has propelled the platform www.cxnet.in as a trusted destination for
CX professionals seeking to stay at the cutting edge of this transformative field.
Mridul Srivastava
Advisor
Global marketing leader in Communications and IT industry and ex-Board member
A seasoned technology marketing professional with experience of defining and executing strategy,
managing global marketing, and setting up-marketing operations for leading B2B, B2C businesses
in Global, AMEA and India markets.
Mridul has rich experience of more than three decades with leading Global and Indian
multinational communication and IT services companies, like HP, AOL, Tata Teleservices, Reliance
and BT. Mridul has been Director on board of BT in India and governing council member of
European Business Group, regional council member of Assocham and company representative for
Nasscom and British Business Group.
Mridul co-founded a start-up, Marketing Works with a vision to deliver world class marketing
services to customers.
Mridul holds an engineering degree in chemical engineering and an MBA in marketing.
Regarded as a leader in marketing in the Industry. Excellent relationships with C-level team of
key customer accounts across the globe. He has been a speaker on technology and marketing in
various forums.
Nidhi Arora
Editor-in-Chief
Nidhi Arora, is the Editor-in-Chief of CX-Net, a premier online platform dedicated to a thriving
community of CX professionals propelled by insights and technology.
Armed with a strong background in journalism and a flair for storytelling, Nidhi goes beyond the
written word by actively engaging with CX professionals, thought leaders, and innovators through
interviews, webinars, and conferences, fostering a thriving ecosystem of knowledge exchange and
collaboration.
She shapes the platform's editorial direction, promoting industry insights and best practices,
making www.cxnet.in a go-to resource for the CX community.
