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The Mojo for D2C is Understanding the Ever-Evolving Consumer Dynamics.

   Mridul Srivastava  |     

2024/05/07 17:59 pm

In the ever-evolving landscape of consumer behavior, one trend is becoming increasingly apparent: the meteoric rise of Dire...

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CX 101: A Comprehensive Guide for Indian Professionals

   Nidhi Arora  |     

2024/03/28 13:56 pm

In the diverse world of business, achieving success relies heavily on one crucial factor: the customer experience (CX). Professionals, in India are realizing that maste...

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2024 Customer Experience Trends Shaping a New Era of Engagement

   Nidhi Arora  |     

2024/03/28 13:53 pm

Imagine stepping into a world where every interaction with a brand feels like a conversation with a close friend, where your desires are anticipated, and your voice alw...

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Omnichannel Customer Experience: The Future of Seamless Interactions

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2024/03/28 13:50 pm

In the current landscape, the concept of omnichannel engagement has become an essential part of modern business strategies. This approach, which integrates user engagem...

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