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Sephora: Inventing an Omnichannel Strategy to Revolutionize the Retail Experience for Cosmetics

Overview 

Sephora is a shining example of innovation in the quickly changing retail sector, where digital disruption has upended conventional business structures. By adopting an omnichannel approach t...

Blogs

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The Mojo for D2C is Understanding the Ever-Evolving Consumer Dynamics.

  Mridul Srivastava  

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CX 101: A Comprehensive Guide for Indian Professionals

  Nidhi Arora  

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2024 Customer Experience Trends Shaping a New Era of Engagement

  Nidhi Arora  

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Omnichannel Customer Experience: The Future of Seamless Interactions

    

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