~ Vinod Kumar M, Senior Vice President & Head of Global Marketing For decades, marketing was a blend of creativity and instinct. Brand managers relied on storytelling, cultural understanding, and intuition to connect with consumers. Then came the data revolution, followed by automation. Today, artificial intelligence has become the next defining force. By 2026, AI […]
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IKEA India has announced the appointment of Jessamine Avila as its new Chief Marketing Officer (CMO), reinforcing its leadership team as the global home furnishings retailer accelerates its omnichannel expansion in India. In her new role, Jessamine will lead IKEA India’s marketing strategy, focusing on strengthening the brand’s relevance while enhancing customer engagement across both […]
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ZingHR, a leading AI-powered Human Capital Management (HCM) platform, has unveiled GHROWTH.ai, an advanced Strategic Command Center designed to help organizations transform business strategy into measurable execution. The new AI-driven platform addresses a common challenge faced by modern enterprises—bridging the gap between strategic planning and operational execution. By integrating data from HR, finance, sales, operations, […]
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Forcepoint has announced the appointment of Neeraj Ahuja as Senior Regional Manager – Marketing, reinforcing the company’s marketing leadership as it continues to strengthen its presence across the cybersecurity landscape. A seasoned marketing professional with nearly 20 years of experience, Ahuja brings deep expertise in demand generation, digital marketing, revenue marketing, channel marketing, brand building, […]
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Metro Brands Ltd has announced the appointment of Atul Sinha as President – Core Business, reinforcing its leadership team as the company accelerates the growth of its flagship footwear brands, Metro and Mochi. Sinha brings over 20 years of experience across retail, consumer products, and brand management. Throughout his career, he has developed expertise in […]
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Qatar Airways has announced the appointment of Calum Laming as its new Chief Customer Officer, reinforcing the airline’s commitment to delivering world-class customer experiences as it enters its next phase of growth. The announcement comes as Qatar Airways successfully restores 85% of its network operations following disruptions caused by the conflict in the Middle East. […]
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Vega Technology has announced the appointment of Anne as its new Customer Success Lead, reinforcing the company’s commitment to delivering exceptional client experiences and driving long-term customer success. With more than 25 years of experience across software, customer success, and client relationship management, Anne brings a wealth of expertise to the role. Her extensive background […]
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For decades, walking into a bank branch meant tokens, queues, and the same tired question: “Sir, fill this form again.” Today, that experience is being quietly dismantled — not by adding more branches, but by making them smarter, and by putting an AI-powered relationship manager in every customer’s pocket. India’s banking sector, already one of […]
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TELUS Digital has announced a strategic partnership with customer experience (CX) AI platform provider Cresta, strengthening its commitment to helping enterprises scale AI-powered customer engagement and contact center operations. Under the partnership, TELUS Digital will serve as a preferred implementation partner for Cresta’s AI platform, enabling organizations to deploy advanced AI capabilities that improve customer […]
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Visa has announced two strategic leadership appointments across its Asia Pacific operations as the global payments technology company accelerates the growth of its Value-Added Services (VAS) business and strengthens its presence in Southeast Asia. The appointments reflect Visa’s continued investment in leadership talent and its commitment to delivering innovative payment solutions, enhanced customer experiences, and […]
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