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Customer Experience Tools Are Booming: Market Expected to Hit $24B by 2027
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2025/01/14 18:19 pm The software that helps companies understand and serve their customers better is seeing explosive growth, with the market expected to m... |
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The Future of Customer Loyalty Programs
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2024/12/20 15:37 pm India's market is vibrant, with a young, digitally connected population. This presents unique opportunit... |
Transforming transactions into lasting relationships – AI as CX binding force
By Ramakrishnan Jonnagadla |
2024/11/22 16:28 pm Customer Experience (CX) encompasses the overall perception and emotions a customer experiences while interacting with a company, its products, and services across all touchpoints a... |
Capgemini Study: 76% of Car Buyers Prioritize Ease of Use, Yet Only 51% of Brands Focus on It
Nidhi Shail Kujur |
2024/11/22 16:27 pm Customer Experience in the Car Sector: A Gap in Views The study points out a clear gap between how car brands think of their customer experience and how buyers feel about it. Car e... |
Top Trends Shaping the Future of Customer Experience in 2025
Mr. Vinod Pahlawat, Chief Growth Officer - CMS IT Services. |
2024/11/21 16:36 pm Imagine walking into a store where the staff gree... |
