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Transforming transactions into lasting relationships – AI as CX binding force
Nidhi Shail |
2024/09/20 16:34 pm By Ramakrishnan Jonnagadla, Senior V... |
Leveraging AI for Enhanced Customer Experience
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2024/09/17 16:29 pm By Saurabh Jain, Founder & CEO, Spire.AI |
Omnichannel Strategies: Unifying Technology for Seamless Customer Experiences
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2024/09/06 11:30 am |
TIICE Computer Academy India Hacked By Pakistani Group Silent Cyber Force, Company Responds With A Touch Of Humour
Mirania |
2024/09/01 13:10 pm ▎TIICE Computer Academy India Hacked by Team Silent Cyber Force Pakistan
In a significant development in the realm of cybersecurity, the TIICE Computer Academy in India has repor... |
How Data-Driven Customer Insights Drive Digital Transformation
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2024/08/30 17:15 pm The fast-changing nature of the world brought about using the internet and advanced technologies has indicated that a customer-oriented... |
Is Your Company Failing Its Customers? New Survey Says Probably
Nidhi Shail |
2024/08/06 13:03 pm A gap exists between recognising the value of great customer experiences and companies' abilit... |
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Find the Perfect Balance in Customer Engagement!
Nidhi Shail |
2024/07/26 13:02 pm In today's competitive business landscape, customer engagement reigns supreme. But there's... |
Customer Experience Management Market to Grow at 12.3% CAGR, Reaching USD 24.03 Billion by 2029
Nidhi Shail |
2024/07/15 17:47 pm The Customer Experience Management (CEM) market is experiencing a period of robust expansion. Market analysts project a Compound Annual... |
CX vs UX: What's the Difference?
M Chugh |
2024/07/10 15:08 pm Creating a great experience for customers requires getting two things right - the big-picture customer experience, and the specific i... |
Self-Service Apps: A Revolution in Convenience
Nidhi Shail |
2024/07/09 13:10 pm Remember the days of waiting in endless queues at the bank, desperately tapping your foot while th... |
Can Quick Wins Really Hook Your Customers?
Nidhi Shail |
2024/07/03 11:04 am The digital age is a whirlwind of instant gratification. We crave quick fixes, same-day del... |
Can't Ignore the Bots! 83% of Indian Businesses Embrace AI for Customer Love
Nidhi Shail |
2024/06/27 11:36 am A new report from global cloud communications platform Infobip reveals a significant shift in how brands are... |
Ditch the Survey Fatigue, Embrace Real Conversations
Nidhi Shail |
2024/06/19 10:56 am Customer surveys can feel a bit like that awk... |
The Customer Experience Boom: How Businesses Are Winning with Happy Customers
Nidhi Shail |
2024/06/17 13:07 pm Customer experience is no longer a buzzword, it&... |
Enhance Your CX Approaches to Foster Community Bonding in Rural India
M. Chugh |
2024/06/14 12:25 pm India's rural marketplaces constitute a vast, unexplored market with enormous commercial potential. Its sheer magnitude—nea... |
How Organisations Can Become Customer-Centric Powerhouses and Set New Standards for Digital CX
Nidhi Shail |
2024/06/06 13:08 pm Imagine a world where every interaction you h... |
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Delving into the most cutting-edge advancements in Customer Experience (CX) technology
M. Chugh |
2024/06/04 11:07 am In today's competitive business world, using the latest customer experience (CX) tools is more important... |
Love those product recommendations? Brace yourself for the surprising truth about AI in CX
Nidhi Shail |
2024/06/01 17:03 pm Ever walk out of a store fee... |
Salesforce Report Augurs AIs Ascendancy in Elevating Customer Journeys
Nidhi Shail |
2024/05/24 13:22 pm Source: Salesforce State of Marketing Report ... |
2024 Poised to be a Landmark Year for Customer Experience (CX)
Nidhi Shail |
2024/05/24 11:31 am Zendesk's yearly Customer Experience (CX) trends report indicates a swift shift towards intelligent CX solutions. Notably, Indian businesses are recognising the potential of ... |
