Forethought, a specialist in agentic AI for customer experience, has announced that its customers have collectively realized more than $1 billion in return on investment since the company’s inception in 2018. The milestone follows the launch of three new capabilities — Headless Forethought, Custom Insights, and Browser Agent — designed to give enterprises greater control […]
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Levi Strauss & Co. has announced a strategic collaboration with Microsoft to create a unified agentic AI platform aimed at transforming operations and elevating both retail and digital customer experiences. At the core of this initiative is a centralized “super-agent” integrated into Microsoft Teams and powered by Microsoft Azure. The system will combine multiple intelligent […]
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