India’s Food delivery habits have changed faster than anyone expected. Ordering food online has become a normal part of daily
Read MoreEvery enterprise has the same story: a successful proof-of-concept, promising results, executive enthusiasm, and then the wall. The PoC worked
Read MoreFor years, conversations around artificial intelligence in marketing have been framed through the lens of efficiency: AI as an automation
Read MoreSmall independent pharmacies across Mumbai are gearing up for a fight with the quick commerce giants, known to be actively
Read MoreMost companies are obsessed with new customer acquisition. They spend big on ads, promos, and partnerships, chasing fresh leads every
Read MoreBy Alka Goel, Jt. Managing Director, Heuristics Informatics Pvt Ltd. Let’s take a moment and be honest with each other,
Read MoreFeng-hsiung Hsu, a doctoral scholar at the Carnegie Mellon University developed a chess-playing supercomputer called Chipset in 1985. It later
Read MoreFor over a decade in India’s hospitality and coworking industries, I’ve seen customer support dismissed as a “cost center” –
Read MoreI’ve spent 17 years chasing one north star: how to make customers feel truly seen.But somewhere along the way, I
Read MoreSports has always been more than just games; it represents a shared passion that inspires, unites, and entertains millions around
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