Apple Inc. appoints John Ternus as CEO; Tim Cook transitions to Executive Chairman role
admin April 21, 2026
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Apple Inc. appoints John Ternus as CEO; Tim Cook transitions to Executive Chairman role

Apple has announced a major leadership transition, naming John Ternus as Chief Executive Officer, succeeding Tim Cook, who will move into the role of Executive Chairman. The shift comes as the company prepares to navigate a rapidly evolving technology landscape shaped by artificial intelligence. Leadership Transition John Ternus, Chief Executive Officer, Apple Inc., is a […]

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CarMax Plans CX Overhaul Under New CEO Keith Barr
admin April 20, 2026
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CarMax Plans CX Overhaul Under New CEO Keith Barr

CarMax is setting a sharper focus on customer experience (CX) as its newly appointed CEO Keith Barr outlines a strategy centered on simplifying the car-buying journey and reducing friction across channels. Barr, who transitioned from IHG Hotels & Resorts, is bringing a customer-first philosophy shaped by his experience in hospitality. He emphasized that while industries […]

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Stellantis Partners with Microsoft to Accelerate AI-Driven Automotive Transformation
admin April 17, 2026
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Stellantis Partners with Microsoft to Accelerate AI-Driven Automotive Transformation

Stellantis has deepened its digital transformation journey through a new five-year strategic partnership with Microsoft, focused on advancing artificial intelligence, cybersecurity, and engineering innovation across its global operations. This collaboration builds on an existing relationship between the two companies and aims to combine Stellantis’ automotive expertise and global scale with Microsoft’s capabilities in cloud computing, […]

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Oracle India Appoints Prabhjot Minhas as Senior Director & Head of Marketing
admin April 4, 2026
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Oracle India Appoints Prabhjot Minhas as Senior Director & Head of Marketing

Oracle India has announced the appointment of Prabhjot Minhas as Senior Director and Head of Marketing, strengthening its leadership team as it sharpens its focus on strategic growth and brand positioning. Minhas brings a strong track record in technology marketing, with deep expertise in integrated campaigns, brand development, and demand generation. Prior to joining Oracle, […]

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VistaXM Driving a New Era of Customer Experience-Led Growth
admin April 2, 2026
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VistaXM Driving a New Era of Customer Experience-Led Growth

VistaXM is emerging as a key force in reshaping how IT solution providers leverage customer experience (CX) to drive revenue and long-term growth. Its CX-as-a-service model is helping partners move beyond traditional feedback systems to actionable business intelligence. At ePlus—ranked No. 30 on the CRN 2025 Solution Provider 500—this transformation is already visible. According to […]

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Acclaim Expands to U.S., Accelerating Enterprise AI-Driven Customer Experience
admin April 1, 2026
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Acclaim Expands to U.S., Accelerating Enterprise AI-Driven Customer Experience

Acclaim, an enterprise-focused AI customer experience (CX) platform provider, has officially entered the U.S. market, marking a significant milestone in its global expansion strategy. The launch is backed by a $34 million Series A funding round led by Ratmir Timashev, along with the appointment of industry veteran Fred Fontes as Chief Executive Officer. Formerly operating […]

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