HCLTech has announced an upgraded release of its Fluid Contact Center platform, developed in partnership with Cisco, aimed at helping enterprises modernize
Read MoreOracle has announced a new set of role-based AI agents embedded within Oracle Fusion Cloud Applications to help organizations modernize how marketing, sales,
Read MoreGenesys and Fujitsu have completed a large-scale modernization of AEON Financial Service’s contact center operations using Genesys Cloud, a unified
Read MoreEnterprises across sectors are accelerating investments in artificial intelligence to enhance responsiveness, simplify engagement, and modernize customer journeys. In Q3
Read MoreMagnum 4D Bhd has introduced a new mobile app capability called PlayNow, designed to make in-store transactions faster and more
Read MoreCognizant has expanded its long-standing strategic relationship with Adobe to help enterprises modernize how they produce, manage, and scale digital
Read MoreForethought, a specialist in agentic AI for customer experience, has announced that its customers have collectively realized more than $1
Read Moreinsured.io, a provider of cloud-native, omnichannel engagement solutions for insurers, has been selected by Gulf States Insurance Group to advance
Read MoreInn-Flow, the leading all-in-one back-office platform built for hotels, announced the addition of two seasoned technology leaders to its executive
Read MoreDubai-based airline flydubai has entered into a strategic collaboration with Amperity, a leading AI-driven customer data platform, to modernize its
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