The LaLiT Suri Hospitality Group has announced the appointment of Harmeet Kaur as General Manager – Corporate Marketing & Customer
Read MoreTeradata has introduced Autonomous Customer Intelligence, a new integrated software and services offering designed to turn raw customer data and behavioral
Read MoreTata Communications, a global leader in communications technology, today introduced its Voice AI platform—built on Agentic AI—marking a breakthrough in
Read MoreCisco has rolled out a series of powerful additions to its Webex Customer Experience suite, introducing an AI-powered Quality Management
Read MoreNTT DATA has entered into a strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to bring next-generation, AI-driven contact center solutions
Read MoreFoundever, a global leader in customer experience (CX), digital operations, and analytics, has announced a major leadership transition with the
Read MoreSprinklr, the AI-native platform for Unified Customer Experience Management (Unified-CXM), has announced the rollout of advanced AI solutions designed to
Read MoreNiCE has announced the appointment of Jeff Comstock as its new President, CX Product & Technology, effective October 2025. Reporting
Read MoreUnity Small Finance Bank (Unity Bank), one of India’s emerging new-age banks, has joined hands with IBM to strengthen its
Read MoreDecagon, a leading AI agents platform for customer experience, has announced the launch of Decagon University, an AI education initiative
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