Tata Consultancy Services (TCS) has deepened its long-standing collaboration with Aviva, the UK’s leading insurance, wealth, and retirement provider, to
Read MoreFreshworks has entered into an agreement to acquire FireHydrant, an AI-powered incident management platform, as part of its strategy to
Read MoreAlchemer, a prominent customer experience and feedback technology provider, has enhanced its AI offerings with expanded capabilities in Alchemer Pulse—an
Read MoreMobi.AI, a global provider of artificial intelligence solutions for the travel and tourism sector, has named Stuart Barwood as its
Read MoreMovate, a global provider of digital technology and customer experience services, has announced its acquisition of Solomo, a Salesforce, data,
Read MoreCyara, a leading global provider of AI-driven customer experience (CX) assurance solutions, has appointed Sushil Kumar as its new Chief
Read MoreLevi Strauss & Co. has announced a strategic collaboration with Microsoft to create a unified agentic AI platform aimed at
Read MoreKustomer, a leader in AI-driven customer experience solutions, has expanded its AI capabilities with two powerful additions: the Kustomer AI
Read MoreMajid Al Futtaim has entered into a strategic alliance with Lime Consumer Finance, Egypt’s largest education financing platform, to introduce
Read MoreMeta, L’OCCITANE and Omnichat have spotlighted a major shift in customer engagement across Asia-Pacific — loyalty now lives inside everyday
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