Quantum Metric, a leader in digital analytics focused on customer-driven innovation, is commemorating the one-year anniversary of its generative AI
Read MoreIn a strategic move to strengthen its customer experience (CX) capabilities across North America, Havas has announced the acquisition of
Read MoreKapture CX has appointed RudraPrasad Nanjundappa as its new Chief Customer Officer. In this capacity, Nanjundappa will spearhead the rollout
Read MoreDeloitte India has entered into a strategic collaboration with HCLSoftware, a division of HCLTech, to fast-track digital transformation journeys and enhance customer experience
Read MoreKyndryl, a global leader in mission-critical IT services, has partnered with the Virginia Department of Motor Vehicles (DMV) to overhaul its legacy
Read MoreSonata Software has entered into a strategic alliance with Qualtrics, a global leader and pioneer in the Experience Management (XM)
Read MoreThe National Water Company (NWC) has forged a strategic alliance with Upsource by Solutions, a subsidiary of Solutions by stc, to elevate the customer
Read MoreFirstsource Solutions Limited, a global leader in business process management and part of the RP-Sanjiv Goenka Group, has joined forces
Read MoreZendesk has officially completed its acquisition of Local Measure, a prominent Contact Center as a Service (CCaaS) provider and a
Read MoreThe Sleep Company has named Alpesh Jain as its new Chief Technology Officer (CTO). Backed by over 16 years of
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