American Airlines and Mastercard have formally extended their long-standing collaboration—spanning almost four decades—with a renewed agreement aimed at offering richer,
Read MoreCognizant has strengthened its partnership with Lineage, Inc., the world’s largest temperature-controlled warehouse REIT, to drive a new era of customer
Read MoreSingapore Airlines has partnered with Qualtrics in a strategic three-year agreement aimed at redefining its customer experience (CX) approach through
Read MoreASAPP, a leading innovator in AI-driven contact center solutions, has unveiled significant upgrades to its flagship GenerativeAgent platform. Designed to elevate the
Read MoreIn a significant step towards accelerating its digital transformation journey, Tata Sons Limited has appointed Bhaskar Roy as the Head of AI (Customer Experience) within its Group
Read MoreTiger Analytics, a global leader in AI and advanced analytics, has announced the launch of its Agentic AI Solutions in
Read MoreKantar, a global leader in marketing data and analytics, has introduced ExperienceEvaluator, a dynamic and cost-efficient Customer Experience (CX) solution. Designed
Read MoreKuwait-based Jazeera Airways has launched the first phase of a Customer Experience (CX) and Feedback Intelligence Platform, in partnership with
Read MoreVonage, a leading provider of cloud communications and a subsidiary of Ericsson, has joined forces with Amazon Web Services (AWS)
Read MoreKantar has launched a new solution, ExperienceEvaluator, to help brands accelerate customer experience (CX) benchmarking and enhancement with insights delivered
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