NiCE has announced the appointment of Jeff Comstock as its new President, CX Product & Technology, effective October 2025. Reporting
Read MoreUnity Small Finance Bank (Unity Bank), one of India’s emerging new-age banks, has joined hands with IBM to strengthen its
Read MoreDecagon, a leading AI agents platform for customer experience, has announced the launch of Decagon University, an AI education initiative
Read MoreSoftware investment firm Thoma Bravo has announced plans to acquire Verint Systems, a leader in customer experience (CX) automation, in
Read MoreCentral Pacific Bank (CPB) has appointed Emmaly Calibraro as its new Vice President and Director of Enterprise Customer Experience. In
Read MoreFirst City Monument Bank (FCMB) has announced a strategic alliance with Truecaller, the world’s leading platform for verified communication, in a move
Read MoreTata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, has expanded its partnership with Vodafone
Read MoreThe global Customer Experience (CX) Analytics Market is poised for strong growth as enterprises increasingly leverage data to enhance customer
Read MoreThe global Customer Experience (CX) Analytics Market is poised for strong growth as enterprises increasingly leverage data to enhance customer
Read MoreVolkswagen Group UK (VWG UK), a wholly owned subsidiary of the Volkswagen Group, has unveiled a new chapter in its
Read More