Parloa Secures $350 Million to Advance Conversational AI for Enterprise Customer Experience
admin January 16, 2026
Comments (0)

Parloa Secures $350 Million to Advance Conversational AI for Enterprise Customer Experience

Berlin-headquartered customer experience automation company Parloa has raised $350 million in a late-stage funding round, valuing the company at $3 billion. The investment was led by General Catalyst, with strong participation from existing backers including EQT Ventures, Altimeter Capital, Durable Capital Partners, and Mosaic Ventures. This latest capital infusion comes just seven months after Parloa’s […]

Read More
Teradata Introduces Autonomous Customer Intelligence Framework to Power Data-Driven CX
admin October 8, 2025
Comments (0)

Teradata Introduces Autonomous Customer Intelligence Framework to Power Data-Driven CX

Teradata has introduced Autonomous Customer Intelligence, a new integrated software and services offering designed to turn raw customer data and behavioral signals into real-time, context-aware actions at scale. This solution strengthens Teradata’s CX portfolio by embedding intelligent “agents” throughout the data lifecycle — from data product creation and signal detection to contextual interpretation and autonomous responses […]

Read More
TaskUs Partners with Decagon and Regal to Advance Agentic AI-Driven Customer Experience
admin May 14, 2025
Comments (0)

TaskUs Partners with Decagon and Regal to Advance Agentic AI-Driven Customer Experience

TaskUs, Inc., a leading provider of digital outsourcing and next-gen customer experience solutions, has announced strategic partnerships with Decagon and Regal, two cutting-edge agentic AI platform companies. These alliances mark a significant step forward in TaskUs’ mission to revolutionize customer support through intelligent automation and AI augmentation. Building on its newly launched Agentic AI Consulting Practice, TaskUs will leverage the […]

Read More