How AI-powered analytics is shaping the future of customer experience
By Alka Goel, Jt. Managing Director, Heuristics Informatics Pvt Ltd. Let’s take a moment and be honest with each other, building real relationships with customers isn’t just important: It’s everything in every possible way! But it’s tough to keep up with fulfilling every single customer wants. That’s where artificial intelligence (AI) comes in. AI has […]
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