Havas Helia Names Andy O’Carroll as First Chief Creative Officer to Lead CX-Led Transformation

Havas Helia Names Andy O’Carroll as First Chief Creative Officer to Lead CX-Led Transformation

Havas Helia has appointed award-winning creative leader Andy O’Carroll as its first-ever Chief Creative Officer, marking a significant shift in the agency’s structure, creative direction, and customer experience (CX) strategy. The move is part of a broader transformation that also includes a realignment of its London and Cirencester operations. O’Carroll will report to CEO David […]

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 Sprinklr and SAMY Strengthen Global Partnership to Deliver Next-Generation Customer Experience Solutions

Sprinklr and SAMY Strengthen Global Partnership to Deliver Next-Generation Customer Experience Solutions

Sprinklr, a leading provider of unified customer experience management (Unified-CXM), has deepened its strategic global partnership with SAMY — a 1,000+ member, social-first agency known for blending creativity, data intelligence, and advanced technology. Through this expanded alliance, the strengths of Sprinklr’s AI-powered Unified-CXM platform are fused with SAMY’s end-to-end marketing and execution capabilities. The collaboration […]

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