Tesla is once again setting new benchmarks in the automotive industry by integrating artificial intelligence (AI) into its customer service ecosystem. This innovation was recently highlighted when Tesla enthusiast Sawyer Merritt shared on social media his seamless experience using the Tesla Service app for a minor Model Y repair—showcasing real-time updates, app-based communication, and proactive […]
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Nextiva, a leading force in Unified Customer Experience Management (Unified-CXM), has significantly bolstered its global presence with the launch of a new 35,000-square-foot innovation center in Bengaluru. This development highlights India’s growing role as a cornerstone of the company’s product development and technology strategy. Marking its largest facility outside the United States, the Bengaluru hub […]
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