Parloa Secures $350 Million to Advance Conversational AI for Enterprise Customer Experience
admin January 16, 2026
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Parloa Secures $350 Million to Advance Conversational AI for Enterprise Customer Experience

Berlin-headquartered customer experience automation company Parloa has raised $350 million in a late-stage funding round, valuing the company at $3 billion. The investment was led by General Catalyst, with strong participation from existing backers including EQT Ventures, Altimeter Capital, Durable Capital Partners, and Mosaic Ventures. This latest capital infusion comes just seven months after Parloa’s […]

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Zendesk Finalizes Acquisition of Local Measure to Strengthen AI-Powered Contact Center Capabilities
admin May 22, 2025
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Zendesk Finalizes Acquisition of Local Measure to Strengthen AI-Powered Contact Center Capabilities

Zendesk has officially completed its acquisition of Local Measure, a prominent Contact Center as a Service (CCaaS) provider and a trusted Amazon Web Services (AWS) partner specializing in advanced voice solutions. This strategic acquisition enhances Zendesk’s ability to serve large-scale, high-volume customer environments by incorporating Local Measure’s seamless integration with Amazon Connect, AWS’s AI-powered contact […]

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