VistaXM is emerging as a key force in reshaping how IT solution providers leverage customer experience (CX) to drive revenue and long-term growth. Its CX-as-a-service model is helping partners move beyond traditional feedback systems to actionable business intelligence. At ePlus—ranked No. 30 on the CRN 2025 Solution Provider 500—this transformation is already visible. According to […]
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MTN has successfully migrated its Enterprise Value Analytics (EVA) platform in South Africa to Microsoft Azure, marking a major step in the company’s digital transformation journey. The move aims to strengthen MTN’s capabilities in leveraging data-driven intelligence to enhance customer experience, improve operational efficiency, and ensure the ethical use of AI. The new cloud-based EVA 3.0 platform, […]
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Deloitte India has entered into a strategic collaboration with HCLSoftware, a division of HCLTech, to fast-track digital transformation journeys and enhance customer experience for large-scale global enterprises. This alliance is set to impact key sectors such as financial services, government, healthcare, and consumer markets. By blending Deloitte’s industry-specific advisory strengths with HCLSoftware’s robust enterprise tech capabilities, the partnership […]
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