Parloa Secures $350 Million to Advance Conversational AI for Enterprise Customer Experience

Parloa Secures $350 Million to Advance Conversational AI for Enterprise Customer Experience

Berlin-headquartered customer experience automation company Parloa has raised $350 million in a late-stage funding round, valuing the company at $3 billion. The investment was led by General Catalyst, with strong participation from existing backers including EQT Ventures, Altimeter Capital, Durable Capital Partners, and Mosaic Ventures. This latest capital infusion comes just seven months after Parloa’s […]

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 Quantum Metric’s Felix AI Marks One-Year Milestone with Significant Customer Experience Advancements

Quantum Metric’s Felix AI Marks One-Year Milestone with Significant Customer Experience Advancements

Quantum Metric, a leader in digital analytics focused on customer-driven innovation, is commemorating the one-year anniversary of its generative AI tool, Felix AI. Since its debut in April 2024, Felix AI has seen rapid adoption across global enterprises, helping brands better understand customer behavior. Usage of the solution surged by 400% in the first four […]

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