FirstComm Appoints David Battaglia as Vice President of Customer Experience to Drive Service Excellence
admin January 8, 2026
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FirstComm Appoints David Battaglia as Vice President of Customer Experience to Drive Service Excellence

FirstComm, a prominent provider of advanced communications and managed technology services, has announced the appointment of David Battaglia as Vice President of Customer Experience. The leadership addition reflects the company’s continued focus on enhancing customer outcomes, strengthening operational performance, and supporting long-term, scalable growth. Battaglia brings extensive experience as a transformation and operations leader across […]

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Abacus Joins Hands with inDrive to Enhance Customer Support and Service
admin September 15, 2025
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Abacus Joins Hands with inDrive to Enhance Customer Support and Service

inDrive, the global mobility and urban services platform, has entered a strategic partnership with Abacus Outsourcing, a fast-growing leader in Business Process Outsourcing (BPO). The collaboration aims to strengthen customer experience by integrating Abacus’s advanced support expertise with inDrive’s peer-to-peer ride-hailing platform, ensuring seamless, proactive, and customer-centric services for millions of users. The official launch […]

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