Singapore Airlines has partnered with Qualtrics in a strategic three-year agreement aimed at redefining its customer experience (CX) approach through
Read MoreASAPP, a leading innovator in AI-driven contact center solutions, has unveiled significant upgrades to its flagship GenerativeAgent platform. Designed to elevate the
Read MoreIn a significant step towards accelerating its digital transformation journey, Tata Sons Limited has appointed Bhaskar Roy as the Head of AI (Customer Experience) within its Group
Read MoreTiger Analytics, a global leader in AI and advanced analytics, has announced the launch of its Agentic AI Solutions in
Read MoreKantar, a global leader in marketing data and analytics, has introduced ExperienceEvaluator, a dynamic and cost-efficient Customer Experience (CX) solution. Designed
Read MoreKuwait-based Jazeera Airways has launched the first phase of a Customer Experience (CX) and Feedback Intelligence Platform, in partnership with
Read MoreVonage, a leading provider of cloud communications and a subsidiary of Ericsson, has joined forces with Amazon Web Services (AWS)
Read MoreKantar has launched a new solution, ExperienceEvaluator, to help brands accelerate customer experience (CX) benchmarking and enhancement with insights delivered
Read MoreInfor has expanded its Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to fast-track the deployment of generative AI
Read MoreFujitsu has announced the return of Jo Healey as Vice President and Head of Customer for Australia and New Zealand,
Read More