India’s Real AI Revolution Isn’t on WhatsApp; it’s on the Dialer: Everyone is busy building AI agents for WhatsApp and websites, but India is quietly moving in a different direction. The real disruption is happening on the dialer app. While chatbots dominate headlines, Voice APIs are transforming how Indian businesses talk to customers through low-latency, […]
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Welcome to another insightful episode of CXNET Conversations, where we bring you, the voices shaping the future of customer experience, marketing, and digital engagement. In this episode, Nidhi Shail, Senior Assistant Editor at CXNet, sits down with Angana Chatterjee, Head of Marketing at LocoBuzz, to decode how marketing has transformed into the thread that binds […]
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For years, conversations around artificial intelligence in marketing have been framed through the lens of efficiency: AI as an automation engine, a cost-saving tool, or a faster way to get to the same output. But the next wave of AI is shifting that narrative. We are entering an era where AI isn’t just replacing human […]
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