Flydubai Partners with Amperity to Strengthen Customer Data Capabilities

Flydubai Partners with Amperity to Strengthen Customer Data Capabilities

Dubai-based airline flydubai has entered into a strategic collaboration with Amperity, a leading AI-driven customer data platform, to modernize its customer data management framework and elevate the overall passenger experience. The initiative forms part of the airline’s broader digital transformation strategy focused on innovation and customer-centric growth. The partnership integrates flydubai’s vision for enhanced customer […]

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 How AI-powered analytics is shaping the future of customer experience

How AI-powered analytics is shaping the future of customer experience

By Alka Goel, Jt. Managing Director, Heuristics Informatics Pvt Ltd.  Let’s take a moment and be honest with each other, building real relationships with customers isn’t just important: It’s everything in every possible way! But it’s tough to keep up with fulfilling every single customer wants. That’s where artificial intelligence (AI) comes in. AI has […]

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