Bright Pattern and Voxtron Strengthen Partnership to Drive AI-Powered CX Innovation in the UAE
admin October 24, 2025
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Bright Pattern and Voxtron Strengthen Partnership to Drive AI-Powered CX Innovation in the UAE

Bright Pattern, a global leader in AI-driven omnichannel contact center solutions, has expanded its strategic alliance with Voxtron Middle East LLC, a premier Dubai-based provider of communication technologies. The partnership aims to accelerate the adoption of AI-powered customer experience (CX) solutions across enterprises in the UAE. Under this collaboration, Voxtron’s flagship cloud contact center platform, […]

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NTT DATA and AWS Partner to Redefine AI-Powered Contact Center Experiences with “MCX for Connect”
admin October 4, 2025
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NTT DATA and AWS Partner to Redefine AI-Powered Contact Center Experiences with “MCX for Connect”

NTT DATA has entered into a strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to bring next-generation, AI-driven contact center solutions to enterprises worldwide. The partnership will leverage Amazon Connect, AWS’s cloud-native contact center platform, to deliver intelligent and scalable customer experience (CX) solutions. As part of this initiative, NTT DATA is introducing Managed Customer Experience (MCX) for […]

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