ASAPP Strengthens Generative Agent with Advanced Features for Enhanced AI Control in Contact Centers
ASAPP, a leading innovator in AI-driven contact center solutions, has unveiled significant upgrades to its flagship GenerativeAgent platform. Designed to elevate the quality, safety, and oversight of AI-powered customer interactions, these new features aim to bridge the gap between automation scale and real-world service expectations. The updated GenerativeAgent empowers enterprises to confidently deploy AI voice and chat […]
Read More