Tag: Customer Experience (CX)

Singapore Airlines Elevates Customer Experience with Qualtrics Partnership

admin July 25, 2025

Singapore Airlines Elevates Customer Experience with Qualtrics Partnership

Singapore Airlines has partnered with Qualtrics in a strategic three-year agreement aimed at redefining its customer experience (CX) approach through advanced data analytics, artificial intelligence (AI), and integrated feedback systems. The move aligns with the airline’s broader vision to deliver more personalized and seamless travel experiences in an increasingly digital-first world. Omnichannel Feedback and AI-Powered […]

Kinetic Consulting Unites with Industry Leaders to Launch AI-Driven Customer Experience Consortium in the Middle East

admin June 18, 2025

Comments (0)

Kinetic Consulting Unites with Industry Leaders to Launch AI-Driven Customer Experience Consortium in the Middle East

Kinetic Consulting has unveiled a strategic collaboration with Gravitas, Anatic, and Transform LogiQ, forming a new consortium aimed at redefining customer experience (CX) delivery in the Middle East. This unified approach will offer organisations a comprehensive, scalable solution designed to elevate CX outcomes while ensuring long-term sustainability and digital security. With operations in Dubai and […]

CXNet is a platform that brings together CX professionals and CX tech providers to deliver experiences that drive growth and foster lasting relationships with customers.