Reliance Matrix Appoints James Huebner as Vice President of Client Management to Lead CX Strategy
admin January 14, 2026
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Reliance Matrix Appoints James Huebner as Vice President of Client Management to Lead CX Strategy

Reliance Matrix, a leading provider of employee benefits and absence management solutions, has announced the promotion of James Huebner to Vice President of Client Management. In his expanded role, Huebner will lead the organization’s enterprise-wide customer experience (CX) agenda, with a mandate to drive innovation, consistency, and service excellence across its national service and account […]

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Kinetic Consulting Unites with Industry Leaders to Launch AI-Driven Customer Experience Consortium in the Middle East
admin June 18, 2025
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Kinetic Consulting Unites with Industry Leaders to Launch AI-Driven Customer Experience Consortium in the Middle East

Kinetic Consulting has unveiled a strategic collaboration with Gravitas, Anatic, and Transform LogiQ, forming a new consortium aimed at redefining customer experience (CX) delivery in the Middle East. This unified approach will offer organisations a comprehensive, scalable solution designed to elevate CX outcomes while ensuring long-term sustainability and digital security. With operations in Dubai and […]

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