Hansa Research has unveiled the 5th edition of its much-anticipated Life Insurance CuES 2025 report, offering an in-depth look into
Read MoreCaixaBank has entered into a strategic collaboration with Salesforce, a global leader in Customer Relationship Management (CRM) solutions, to drive
Read MoreIn a significant move to drive intelligent network evolution, CelcomDigi Berhad has signed a Memorandum of Understanding (MoU) with Ericsson
Read MoreAbeille Assurances is leveraging Precisely’s advanced location intelligence and data enrichment tools to improve climate risk management, streamline underwriting, and
Read MoreDigital customer experience (CX) solutions provider TDCX has announced the acquisition of Open Access BPO, a U.S.-based outsourcing firm. The
Read MoreCyara, a global leader in AI-driven customer experience (CX) assurance, has announced a major evolution of its platform, unveiling six
Read MoreUniversal Sompo General Insurance is making notable strides in digital transformation, aiming to redefine how insurance services are delivered. With
Read MoreCandescent has announced that Farmers & Merchants Bank, headquartered in Stuttgart, Arkansas, has chosen its platform to modernize customer experience
Read MoreTELUS Digital Experience (TIXT) has announced a strategic alliance with Zendesk to integrate AI-driven customer service solutions, combining global expertise
Read MoreGlobal AI-powered customer experience leader Anywhere365 has announced its rebranding as AnywhereNow, marking a bold shift towards faster, more dynamic
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