Accenture to Acquire Ookla to Strengthen Network Intelligence and Enterprise Customer Experience
admin March 6, 2026
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Accenture to Acquire Ookla to Strengthen Network Intelligence and Enterprise Customer Experience

Accenture has announced plans to acquire Ookla, a leading network intelligence and customer experience analytics company best known for its popular platforms Speedtest and Downdetector. The acquisition reflects the growing importance of network performance in shaping modern customer experiences. Today, factors such as latency, connectivity stability, and signal strength are just as critical as the […]

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Cyara Launches Next-Generation Platform to Assure CX Across Voice, Digital & AI Channels 
admin April 4, 2025
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Cyara Launches Next-Generation Platform to Assure CX Across Voice, Digital & AI Channels 

Cyara, a global leader in AI-driven customer experience (CX) assurance, has announced a major evolution of its platform, unveiling six powerful innovations designed to support businesses in delivering consistent, high-quality experiences across voice, digital, and AI-based channels. These updates reinforce Cyara’s AI Trust framework and introduce the first fully integrated CX Assurance platform that proactively […]

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