E& enterprise and Infobip Unveil Next-Gen Customer Engagement Hub for UAE and Saudi Markets
admin May 9, 2025
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E& enterprise and Infobip Unveil Next-Gen Customer Engagement Hub for UAE and Saudi Markets

e& enterprise, in collaboration with global communications platform Infobip, has introduced a unified Customer Engagement Hub aimed at transforming how businesses across the UAE and Saudi Arabia engage with their customers. This new hub enables brands to deliver hyper-personalized content by leveraging deep customer insights, behavioral data, and preferences. The platform integrates key communication channels—including […]

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Cyara Launches Next-Generation Platform to Assure CX Across Voice, Digital & AI Channels 
admin April 4, 2025
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Cyara Launches Next-Generation Platform to Assure CX Across Voice, Digital & AI Channels 

Cyara, a global leader in AI-driven customer experience (CX) assurance, has announced a major evolution of its platform, unveiling six powerful innovations designed to support businesses in delivering consistent, high-quality experiences across voice, digital, and AI-based channels. These updates reinforce Cyara’s AI Trust framework and introduce the first fully integrated CX Assurance platform that proactively […]

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