Troogue Appoints Madhusudhana Rao Podila as CPTO
admin August 11, 2026
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Troogue Appoints Madhusudhana Rao Podila as CPTO

Troogue.ai, an AI-powered capability platform that helps enterprises identify, assess and deploy technology expertise, has appointed Madhusudhana Rao Podila as Chief Product and Technology Officer (CPTO). The leadership appointment comes as Troogue enters a new phase of expansion, with the company looking to evolve beyond its technology talent marketplace into a broader AI-driven capability platform […]

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How have customer expectations evolved over the last decade, and how has social listening transformed into a broader customer intelligence and CX management function?
admin August 6, 2026
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How have customer expectations evolved over the last decade, and how has social listening transformed into a broader customer intelligence and CX management function?

A decade ago, customers expected brands to respond. Today, they expect brands to already know. That shift sounds subtle, but it is enormous. It means the bar has moved from reactive to anticipatory, and most enterprise CX organisations are still catching up. When social listening first emerged, it was a monitoring function. Brands wanted to […]

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