Doctor Anywhere has announced a strategic partnership with Zendesk to elevate the support experience for its users through the comprehensive
Read MoreSupportLogic announced the successful acquisition of xFind, a vendor specializing in retrieval-augmented generation (RAG) framework technology. This strategic move aims
Read MoreSainsbury’s has announced a new seven-year agreement with NCR Voyix, a global leader in digital commerce solutions, to transform its
Read MoreSensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, has partnered with HappyOrNot, a global leader in customer
Read MoreAvant has acquired CX Effect to bolster its business, sales, and service opportunities in the customer experience (CX) and artificial
Read MoreFlipkart has brought on board Ramesh Gururaja, a former executive from Tokopedia, as its new Senior Vice President of Consumer
Read MoreIpsos Australia has merged its customer experience (CX) and employee experience (EX) divisions, creating a unified Customer and Employee Experience
Read MoreCARS24 has announced a strategic partnership with Truecaller, the global leader in contact verification and spam prevention. This collaboration aims
Read MoreNewgen Software has announced the release of NewgenONE Marvin – APEX Edition, the latest iteration of its GenAI-enhanced low-code platform.
Read MoreFusion CX has successfully completed a strategic investment in RCC BPO, a prominent outsourcing services provider based in Belize. This
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