6sense, a leader in transforming B2B revenue generation, has announced the appointment of Jeff Romano as its new Chief Customer Officer. Reporting directly to Latané Conant, Chief Revenue Officer of 6sense, Romano will oversee the company’s customer experience strategies and reinforce a customer-centric approach across the organization.
With over 25 years of expertise in managing global customer success teams, Romano is recognized for his customer-focused strategies that drive innovation and value. His appointment is set to strengthen 6sense’s commitment to delivering tangible results and optimizing customer outcomes.
“Jeff’s leadership as Chief Customer Officer underscores our dedication to creating significant business value for our customers,” stated Conant. “His extensive experience and customer-first perspective are in perfect alignment with our mission to help every 6sense user achieve improved pipeline conversion, accelerated revenue growth, and more predictable sales outcomes. With Jeff at the helm, we are poised to scale our customer success initiatives, offering strategic insights and AI-driven solutions that empower our clients to thrive.”
Before joining 6sense, Romano held senior roles at prominent technology firms such as Oracle, Saviynt, Exabeam, and 8×8. Romano expressed enthusiasm for his new role, stating, “Thousands of organizations depend on 6sense to drive their revenue growth. Our ongoing investments in AI and our focus on high-quality data will continue to deliver measurable results and long-term value to our customers. I look forward to leading the customer success team at 6sense and collaborating with our talented colleagues to help our customers—both current and prospective—achieve their business goals.”
