Microsoft Introduces Real-Time Voice Agents and Expands AI Capabilities Across Dynamics 365
admin April 28, 2026
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Microsoft Introduces Real-Time Voice Agents and Expands AI Capabilities Across Dynamics 365

Microsoft has announced a major expansion of its agentic AI ecosystem, introducing real-time voice agents in Microsoft Copilot Studio and rolling out new intelligent capabilities across its Dynamics 365 suite. The update enhances customer engagement, sales productivity, and operational efficiency across service environments. The newly launched real-time voice agents enable more natural, human-like interactions by […]

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Parloa Secures $350 Million to Advance Conversational AI for Enterprise Customer Experience
admin January 16, 2026
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Parloa Secures $350 Million to Advance Conversational AI for Enterprise Customer Experience

Berlin-headquartered customer experience automation company Parloa has raised $350 million in a late-stage funding round, valuing the company at $3 billion. The investment was led by General Catalyst, with strong participation from existing backers including EQT Ventures, Altimeter Capital, Durable Capital Partners, and Mosaic Ventures. This latest capital infusion comes just seven months after Parloa’s […]

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