Samsung India Reinvents Customer Service with AI-Driven Remote Diagnostic Tool for Smarter, Faster Resolutions
admin April 15, 2025
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Samsung India Reinvents Customer Service with AI-Driven Remote Diagnostic Tool for Smarter, Faster Resolutions

In a significant leap toward transforming after-sales support, Samsung India, the nation’s leading consumer electronics brand, has introduced an advanced AI-powered solution—Home Appliances Remote Management (HRM). This cutting-edge remote diagnostic and troubleshooting system is engineered to deliver quicker service responses while redefining the customer experience in the smart home era. With this latest innovation, Samsung […]

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Universal Sompo General Insurance Uplifts Customer Experience through Digital Innovation 
admin April 4, 2025
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Universal Sompo General Insurance Uplifts Customer Experience through Digital Innovation 

Universal Sompo General Insurance is making notable strides in digital transformation, aiming to redefine how insurance services are delivered. With a suite of innovative tech-enabled solutions, the company is enhancing operational efficiency, speeding up claims processing, and offering smoother digital engagement for policyholders. Key initiatives such as AI-led automation, live service tracking, and intuitive self-service […]

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