Firstsource and Sanas Forge AI-Powered Alliance to Revolutionize Global Customer Conversations
Firstsource Solutions Limited, a global leader in business process management and part of the RP-Sanjiv Goenka Group, has joined forces with Sanas, creators of the world’s first real-time speech understanding platform, to deliver a new era of AI-enhanced customer communication. This collaboration aligns with Firstsource’s UnBPO™ strategy, which focuses on leveraging intelligent, human-centric technologies to transform traditional customer […]
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