Verizon Elevates Customer Service with Google Cloud’s Generative AI Suite
Google Cloud and Verizon have expanded their collaboration by integrating advanced generative AI technologies, notably the Vertex AI platform and Gemini models, into Verizon’s customer service operations. This strategic initiative has significantly enhanced the efficiency and effectiveness of Verizon’s customer interactions. Enhanced Customer Support with AI Integration Verizon has implemented Google’s AI-powered “Personal Research Assistant,” […]
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