Zoho Enhances CX Platform with Advanced Generative AI and Workflow Automation through Zia
Zoho Corporation has rolled out powerful new generative AI and workflow orchestration capabilities across its customer experience (CX) platform, driven by its proprietary AI engine, Zia. These enhancements are designed to simplify and expand CRM adoption across entire organizations—not just sales teams—by empowering all employees to interact with and customize the platform using natural language […]
Read More