Maximus, a leading provider of government services, has announced the integration of Salesforce’s Agentforce into its Total Experience Management (TXM)
Read MoreFusion CX, a leading provider of customer experience (CX) solutions, has announced the acquisition of Sequential Technology International LLC (STI),
Read MoreNatWest Group has announced a strategic partnership with OpenAI, making it the first UK-based bank to collaborate with the AI
Read MoreParfois is reinforcing its commitment to innovation through a partnership with DXC Technology. This collaboration is part of Parfois’ broader
Read MoreKapture CX, a leading Gen AI-powered customer experience platform, has announced the appointment of Devika Rajeev as its new Head
Read MoreSouth Africa-based business process outsourcing (BPO) leader iContact BPO has joined forces with Krisp AI to implement advanced noise cancellation
Read MoreiQor has unveiled iQor CXBPO™, a next-generation approach to customer experience (CX) outsourcing, designed to deliver measurable business impact. By
Read MoreNubank has transformed financial management for millions in Latin America by offering fee-free accounts, no-annual-fee credit cards, and seamless, personalized
Read MoreTelkomsel and Tencent Cloud announced a strategic collaboration focused on developing AI and cloud-based solutions to enhance customer experience. This
Read MoreiSON Xperiences, a prominent provider of AI-driven customer experience (CX) solutions across 22 countries, has announced a strategic alliance with
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