Teradata has introduced Autonomous Customer Intelligence, a new integrated software and services offering designed to turn raw customer data and behavioral
Read MoreTata Communications, a global leader in communications technology, today introduced its Voice AI platform—built on Agentic AI—marking a breakthrough in
Read MoreCisco has rolled out a series of powerful additions to its Webex Customer Experience suite, introducing an AI-powered Quality Management
Read MoreNTT DATA has entered into a strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to bring next-generation, AI-driven contact center solutions
Read MoreFoundever, a global leader in customer experience (CX), digital operations, and analytics, has announced a major leadership transition with the
Read MoreSprinklr, the AI-native platform for Unified Customer Experience Management (Unified-CXM), has announced the rollout of advanced AI solutions designed to
Read MoreNiCE has announced the appointment of Jeff Comstock as its new President, CX Product & Technology, effective October 2025. Reporting
Read MoreUnity Small Finance Bank (Unity Bank), one of India’s emerging new-age banks, has joined hands with IBM to strengthen its
Read MoreDecagon, a leading AI agents platform for customer experience, has announced the launch of Decagon University, an AI education initiative
Read MoreSoftware investment firm Thoma Bravo has announced plans to acquire Verint Systems, a leader in customer experience (CX) automation, in
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