Berlin-headquartered customer experience automation company Parloa has raised $350 million in a late-stage funding round, valuing the company at $3
Read MoreReliance Matrix, a leading provider of employee benefits and absence management solutions, has announced the promotion of James Huebner to
Read MoreFirstComm, a prominent provider of advanced communications and managed technology services, has announced the appointment of David Battaglia as Vice
Read MoreFreshworks has rolled out three new artificial intelligence-driven capabilities for its Freshdesk platform, aiming to address fragmented customer service environments
Read MoreAhlibank has unveiled a special year-end travel benefit for its Exclusive Infinite Credit Card customers, offering a complimentary home check-in
Read MoreTata Consultancy Services (TCS) has deepened its long-standing collaboration with Aviva, the UK’s leading insurance, wealth, and retirement provider, to
Read MoreFreshworks has entered into an agreement to acquire FireHydrant, an AI-powered incident management platform, as part of its strategy to
Read MoreAlchemer, a prominent customer experience and feedback technology provider, has enhanced its AI offerings with expanded capabilities in Alchemer Pulse—an
Read MoreMobi.AI, a global provider of artificial intelligence solutions for the travel and tourism sector, has named Stuart Barwood as its
Read MoreMovate, a global provider of digital technology and customer experience services, has announced its acquisition of Solomo, a Salesforce, data,
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