Zoho Corporation has rolled out powerful new generative AI and workflow orchestration capabilities across its customer experience (CX) platform, driven
Read MoreTaskUs, Inc., a leading provider of digital outsourcing and next-gen customer experience solutions, has announced strategic partnerships with Decagon and Regal, two cutting-edge
Read Moree& enterprise, in collaboration with global communications platform Infobip, has introduced a unified Customer Engagement Hub aimed at transforming how
Read MoreIn a strategic move to further bolster its focus on customer-centric transformation and operational excellence, Kotak Mahindra Bank has announced the appointment
Read MoreTTEC Holdings, Inc., a global leader in customer experience (CX) technology and services, has announced the expansion of its footprint
Read MoreTHOR Industries, Inc. announced a strategic realignment within its portfolio of motorhome brands with the goal of improving production efficiency
Read MoreIn a strategic move reflecting the company’s focus on strengthening its digital brand presence and app ecosystem, MakeMyTrip has announced the elevation
Read MoreIn a strategic move to elevate its digital capabilities and offer a seamless travel experience, Kuwait-based Jazeera Airways has entered
Read MoreIzzi, a key player under the Televisa Group umbrella, is revolutionizing its customer service and accelerating growth by modernizing its
Read MoreFive9, a leading provider of intelligent customer experience (CX) solutions, has officially introduced Five9 Fusion for Salesforce — a groundbreaking
Read More