ibex has announced a strategic partnership with Sierra to accelerate the adoption of AI-powered customer experience (CX) solutions for enterprises
Read MoreIn a significant step forward under its ‘Himma’ digital transformation initiative, Doha Bank has unveiled an innovative Customer Experience Kiosk
Read MoreAccenture has announced a strategic investment in Netomi through Accenture Ventures, alongside a partnership aimed at accelerating enterprise adoption of
Read MoreMicrosoft has announced a major expansion of its agentic AI ecosystem, introducing real-time voice agents in Microsoft Copilot Studio and
Read MoreGulf Bank has announced the extension of its long-standing strategic partnership with Mastercard, reinforcing its commitment to delivering a more
Read MoreSinch has been recognized as the 2026 Adobe Customer Experience Orchestration Technology Partner of the Year, reinforcing its leadership in delivering
Read MoreApple has announced a major leadership transition, naming John Ternus as Chief Executive Officer, succeeding Tim Cook, who will move
Read MoreCarMax is setting a sharper focus on customer experience (CX) as its newly appointed CEO Keith Barr outlines a strategy
Read MoreStellantis has deepened its digital transformation journey through a new five-year strategic partnership with Microsoft, focused on advancing artificial intelligence,
Read MoreServiceNow has introduced a major upgrade to its platform by embedding artificial intelligence across its entire product suite, moving away
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