Ipsos Australia has merged its customer experience (CX) and employee experience (EX) divisions, creating a unified Customer and Employee Experience
Read MoreCARS24 has announced a strategic partnership with Truecaller, the global leader in contact verification and spam prevention. This collaboration aims
Read MoreNewgen Software has announced the release of NewgenONE Marvin – APEX Edition, the latest iteration of its GenAI-enhanced low-code platform.
Read MoreFusion CX has successfully completed a strategic investment in RCC BPO, a prominent outsourcing services provider based in Belize. This
Read MoreTelkom Indonesia has announced a strategic roadmap and growth plans aimed at elevating customer experience in the fiber broadband business.
Read MoreDiscover Airlines has officially named Marco Goetz as its new Chief Commercial Officer (CCO), effective today. Goetz succeeds Helmut Woelfel,
Read MoreThe Bear House has announced the onboarding of Kapture CX, a next-generation AI-powered customer support automation platform, to elevate its
Read MoreCox Fence is proud to announce the launch of its newly revamped website, reflecting the company’s ongoing commitment to improving
Read MoreCity Furniture, a family-owned furniture and mattress retailer, has announced an exciting new partnership with 3D Cloud to create a
Read MoreThe global customer experience outsourcing services market is projected to experience substantial growth, reaching $205.1 billion by 2032, with a
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