WhatsApp is transforming the customer experience landscape by integrating AI technology, enabling businesses to provide personalized, 24/7 support to online
Read MoreCisco has introduced a range of AI-powered features in its contact center solutions, including the Webex AI Agent, AI Agent
Read MoreNetcracker Technology and du, a prominent telecom and digital services provider, have announced a strategic partnership to drive innovation and
Read MoreJobAdder has appointed Fabrice Etienne as its new Chief Marketing Officer as part of its ambitious plans for international growth.
Read MoreTrax Retail has announced the appointment of Kendra Ricenbaw as Chief Customer Experience Officer (CCXO). In her new role, Ricenbaw
Read MoreAprecomm, an intuitive network and customer experience platform provider, has announced a strategic partnership with Synnefo, a global OSS/BSS, IMS,
Read MoreEaseMyTrip.com has entered a strategic partnership with Hyperface, Asia’s first Credit Cards as a Service (CCaaS) provider. This collaboration is
Read MoreMax Life Insurance Company Ltd. has entered into a strategic partnership with Rebuscode, a subsidiary of Numr Canada, known for
Read MoreHavas CX, the dedicated customer experience division of global communications group Havas, has announced its strategic expansion into Singapore, establishing
Read MoreServiceNow, a leader in AI-driven business transformation, and Five9, known for its Intelligent CX Platform, have announced an expanded partnership
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