Qatar Airways has announced the appointment of Calum Laming as its new Chief Customer Officer, reinforcing the airline’s commitment to delivering world-class customer experiences as it enters its next phase of growth. The announcement comes as Qatar Airways successfully restores 85% of its network operations following disruptions caused by the conflict in the Middle East. […]
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Dubai-based airline flydubai has entered into a strategic collaboration with Amperity, a leading AI-driven customer data platform, to modernize its customer data management framework and elevate the overall passenger experience. The initiative forms part of the airline’s broader digital transformation strategy focused on innovation and customer-centric growth. The partnership integrates flydubai’s vision for enhanced customer […]
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