TELUS Digital Partners with Cresta to Accelerate AI-Powered Customer Experience Transformation
admin June 17, 2026
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TELUS Digital Partners with Cresta to Accelerate AI-Powered Customer Experience Transformation

TELUS Digital has announced a strategic partnership with customer experience (CX) AI platform provider Cresta, strengthening its commitment to helping enterprises scale AI-powered customer engagement and contact center operations. Under the partnership, TELUS Digital will serve as a preferred implementation partner for Cresta’s AI platform, enabling organizations to deploy advanced AI capabilities that improve customer […]

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Avaya and avatarin Are Redefining AI-Powered Customer Experience — Beyond the Contact Center
admin May 27, 2026
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Avaya and avatarin Are Redefining AI-Powered Customer Experience — Beyond the Contact Center

Avaya, a leader in enterprise software, is teaming up with avatarin Inc., an AI robotics company from Tokyo. This partnership aims to transform how businesses connect with customers online and offline. At the core of this partnership is integrating Avaya Infinity® with avatarin’s AI robots and real-time interaction tools. Together, they aim to offer faster, […]

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